Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Jom Estela

Bathurst,NSW

Summary

Proven team leader and quick learner, I excelled at Taco Bell and Terrace Thai cuisine by enhancing service quality and fostering customer relationships. Skilled in problem-solving and customer service, I significantly contributed to team efficiency and safety. My experience spans various roles, demonstrating adaptability and a commitment to excellence.

Overview

1
1
year of professional experience

Work History

Shop Assistant

Harris Farm Markets
06.2023 - 11.2023

When I worked here as a shop assistant, I learned valuable experiences such as communicating and collaborating with my coworkers, the ability to develop social skills by interacting with customers and remained calm and composed in tense situations.

Team Member

Taco Bell
01.2024 - 08.2024

When I worked as a team member at Taco Bell, I kept work areas clean, organised, and safe to promote efficiency and team safety. I learned all the required tasks to maximise my performance. I contributed to team success by completing jobs accurately and quickly. And I maintained strong cooperative relationships with coworkers and managers- creating a leadership figure in the workplace.

Restaurant Waiter

Terrace Thai Cuisine
08.2024 - Current

I work as a waiter and have cultivated warm relationships with regular customers. I answered customers' questions, recommended items and recorded order information. I maintained a professional demeanour under pressure while managing challenging situations, involving dissatisfied customers. I bussed and reset tables to clean the dining room and work areas. I have utilised and developed time-management skills to prioritise tasks effectively during busy shifts, ensuring prompt attention to all guests' needs.

Education

Year 1 To Year 3

OBMCI
Fairview, Philippines
05-2017

Year 4- Year 6

Bathurst Public School
Bathurst, NSW
12-2020

Year 7- Present

Denison College- Bathurst High Campus
Bathurst, NSW
12-2026

Skills

  • Customer service
  • Service quality
  • Problem-solving
  • Optimistic
  • Team player
  • Leadership

Accomplishments

- Consistent with effort and academic awards

- Is heavily respected by fellow family and peers

Languages

Japanese
Professional Working
Tagalog (Filipino)
Native or Bilingual
English
Native or Bilingual

Timeline

Restaurant Waiter

Terrace Thai Cuisine
08.2024 - Current

Team Member

Taco Bell
01.2024 - 08.2024

Shop Assistant

Harris Farm Markets
06.2023 - 11.2023

Year 1 To Year 3

OBMCI

Year 4- Year 6

Bathurst Public School

Year 7- Present

Denison College- Bathurst High Campus
Jom Estela