Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Jomar Punzalan

Roma,QLD

Summary

Child care educator with expertise in fostering emotional, social, and educational development in young children. Skilled in creating nurturing environments and implementing developmentally appropriate activities that enhance learning. Proven track record of designing innovative programs that promote cognitive, physical, and emotional growth. Strong leadership abilities demonstrated through effective team coordination and communication.

Overview

11
11
years of professional experience

Work History

Lead Educator

Milestones Early Learning Centre Roma 2
Roma, Queensland
07.2024 - Current
  • Led classroom activities that promoted development and learning in children.
  • Collaborated with parents to discuss progress and address concerns.
  • Supervised staff to ensure compliance with childcare regulations and safety standards.
  • Organized educational materials for engaging learning environments.
  • Mentored junior educators on effective teaching strategies and classroom management.
  • Planned age-appropriate activities with staff, promoting physical, mental, and emotional growth.
  • Participated in professional development workshops focused on early childhood education topics.
  • Communicated regularly with parents regarding children's progress and concerns.

Child Care Educator

Holland Park Child Care Centre
Holland Park, QLD
08.2023 - 07.2024
  • Engaged parents and guardians to discuss daily activities and behavioral concerns.
  • Facilitated early literacy through read-aloud sessions and alphabet games.
  • Instructed children in foundational skills, including colors, shapes, and letters.
  • Applied hands-on, play-based strategies to enhance experiential learning.
  • Supervised various activities such as circle time, free play, and developmental exercises.
  • Adapted communication techniques to support children's emotional and social development.
  • Monitored play activities to identify learning opportunities and behavioral challenges.

Trainer

Telephilippines, Inc.
Mandaluyong City, Metro Manila
02.2016 - 05.2023
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
  • Facilitated orientation and training classes to communicate policies and procedures to new hires.
  • Conducted training classes for employees on features and operation of products, client tools and processes.
  • Created tests, exercises and role-plays for courses to verify competency.
  • Supervised classroom during training delivery to determine if staff followed classroom guidelines and fulfilled necessary requirements of course objectives.
  • Notified stakeholders regarding behavioral concerns, attendance tracking and additional pertinent information relating to achievement of effective training.

Customer Service Representative

SPi Global
Pasig City, Metro Manila
01.2015 - 06.2016
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Developed strong customer relationships to encourage repeat business.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.

Education

Diploma - Early Childhood Education And Care

Axis Institute
Milton, Queensland
09-2025

Bachelor of Science - Theology

Koramfil Theological Seminary
Bacoor City, Cavite
04.2014

Bachelor of Science - Information Technology

Systems Technology Institute
San Pablo City, Laguna
04.2012

Skills

  • Proficient in Microsoft Office
  • Creative Problem-Solving
  • Public Speaking
  • Planning and Coordination
  • Program Management
  • Lesson Planning
  • Interpersonal Communication
  • Computer Technology
  • Student Rapport
  • Classroom Management
  • Student Engagement
  • Verbal and Written Communication
  • Activity Planning
  • Story Time, Arts, and Crafts
  • Interpersonal and Written Communication
  • Parent Communication

Referees

  • Meggie Manalo
  • Instructor
  • Queensford College
  • 043450978472
  • Lindsay Duck
  • Centre Manager
  • Holland Park Child Care Centre
  • 0422959573

Timeline

Lead Educator

Milestones Early Learning Centre Roma 2
07.2024 - Current

Child Care Educator

Holland Park Child Care Centre
08.2023 - 07.2024

Trainer

Telephilippines, Inc.
02.2016 - 05.2023

Customer Service Representative

SPi Global
01.2015 - 06.2016

Bachelor of Science - Theology

Koramfil Theological Seminary

Bachelor of Science - Information Technology

Systems Technology Institute

Diploma - Early Childhood Education And Care

Axis Institute

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Jomar Punzalan