Ensure high levels of customer satisfaction through excellent sales
Maintain outstanding store condition and visual merchandising
Maintain a fully stocked store
Recommend and display items that match customer needs
Manage point-of-sale processes
Actively involved in receiving of new shipments
Keeping up to date with product knowledge
Operations/Cleaner
SBP Cleaning
01.2016 - 01.2017
Identifying potential safety hazards or maintenance issues
Communicated issues to clients
Followed company processes such as customer checklist
Travelled to different locations in Sydney
Performed services to established standards
Complied with all safety policies and procedures
Knowledge of all products and supplies used
Oversaw OH&S procedures
Labourer
Crown Maintenance
01.2013 - 01.2014
Cleaning and preparing a job site
Loading and delivering materials
Using a variety of tools and machines such as blowtorch, forklift, levels, lifts, power drills, grinders, saws, pressure washers and water spraying equipment
Commercial Collections Officer
CIT Group
01.2007 - 01.2013
Dealing with commercial rental contracts
Monitor accounts to identify outstanding debts
Investigate historical data for each debt/bill
Take actions to encourage timely debt payments
Process payments and refunds
Resolve billing and customer credit issues
Update account status records and collection efforts
Report on collections activity and accounts receivable status
Litigation and Loss Recovery Officer
GE Capital Finance
01.2002 - 01.2007
Monitor accounts for overdue credit cards
Liaise with solicitors/legal team
Enforce the credit contract
Skip Tracing
Collections Officer
One Tel Ltd
01.2000 - 01.2002
Monitor accounts to identify outstanding debts
Investigate historical data for each debt/bill
Contact clients regarding overdue payments
Take actions to encourage timely debt payments
Process payments and refunds
Resolve billing and customer credit issues
Update account status records and collection efforts
Report on collections activity and accounts receivable status