Jomelyn Van Sprew
Dudley Park ,WA
Summary
Motivated customer service representative committed to providing high quality service. Hardworking and passionate with positive attitude and infectious personality. Organised and dependable candidate, successful at managing multiple priorities. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Customer Service Supervisor
Woolworths Supermarket
07.2024 - Current
- Demonstrated exceptional problem-solving abilities in navigating challenging customer scenarios and finding solutions that met their needs as well as aligned with company policies.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Fresh Assistant Manager
Woolworths Supermarket
09.2023 - 07.2024
- Enhanced customer satisfaction by efficiently managing daily operations and addressing customer concerns.
- Contributed to a positive store culture by leading by example, demonstrating strong work ethic, and maintaining high standards of professionalism.
- Ensured smooth store functioning with thorough inventory management, product stocking, and timely order placements.
Customer Service Cashier
Woolworths Supermarket
02.2016 - 09.2023
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Met customer service goals and exceeded customer expectations.
Night Shift Filler
Woolworths Supermarket
07.2012 - 05.2015
- Collaborated with team members to complete restocking tasks quickly, improving store presentation and efficiency.
- Ensured timely product availability for customers with efficient shelf stocking and rotation.
Education
College Level - Midwifery
San Isidro Owak
Ormoc City Leyte Philippines2006
Skills
- Problem-solving
- Time management
- Customer service
- Multitasking and organization
- Positive and constructive feedback
- Adaptability and flexibility
- Goal setting
Timeline
Customer Service Supervisor
Woolworths Supermarket
07.2024 - Current
Fresh Assistant Manager
Woolworths Supermarket
09.2023 - 07.2024
Customer Service Cashier
Woolworths Supermarket
02.2016 - 09.2023
Night Shift Filler
Woolworths Supermarket
07.2012 - 05.2015
College Level - Midwifery
San Isidro Owak
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