Jon Reeves
Gold Coast,QLD
Summary
Experienced operations and retail leader with a strong background in team supervision, store compliance, and inventory control. Known for training staff, supporting smooth daily operations, and delivering reliable customer service.
Overview
14
14
years of professional experience
Work History
Machine Operator
Century batteries
Wacol, Ipswich
01.2025 - 12.2025
- • Monitored production line equipment to ensure uninterrupted battery assembly.
- • Inspected finished batteries for visual defects and ensured quality compliance.
- • Ran battery production machines in line with Century Batteries' safety procedures.
- • Fed raw materials into machines for battery manufacturing.
- Reported machine issues to supervisors and maintenance teams.
- Documented production details on Century Batteries' shift logs for accurate record-keeping.
Tradesman Assistant
Day and night auto care
Ormea, Qld
02.2023 - 01.2025
- Assisted technicians with vehicle repairs in Day and night auto care service bays.
- Retrieved parts and supplies for brake, tire, and maintenance jobs.
- Refilled fluids and prepared vehicles for service checks.
- Inspected vehicles for basic damage, leaks, and worn components.
- Sorted tools and parts for efficient access during vehicle service.
- Sanitized work areas and equipment to maintain safety standards.
- Supported customer vehicle drop-off and pickup at Day and night auto care.
Department Manager
Coles
Brisbane, Qld
03.2020 - 02.2023
- Led Coles department team members through daily service and store operations.
- Managed rosters, breaks, and workflow to ensure seamless operations during peak Coles trading periods.
- Monitored stock levels, replenishment, and display standards in department aisles.
- Applied Coles safety, hygiene, and food handling procedures during shifts.
- Trained team members on customer service, routines, and store processes.
- Coordinated merchandising changes, promotions, and planogram execution to enhance product visibility across departments.
- Resolved customer issues to uphold Coles service expectations and improve customer satisfaction on the floor.
Store Manager
Liqourland
Perth, WA
04.2012 - 01.2020
- Managed daily store operations at liquor retail location
- Supervised team scheduling and shift coverage
- Trained staff on customer service and store procedures
- Established customer service standards and monitored staff compliance.
- Resolved customer concerns to boost satisfaction and support informed product selection
- Resolved customer complaints in a timely manner.
- Managed opening procedures to ensure store readiness each day and closing routines for store security
- Recruited, trained and supervised new employees.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Processed sales using point-of-sale systems
- Conducted age verification checks to ensure compliance with legal regulations and comply with alcohol sale rules
- Monitored inventory and replenished shelves and coolers
- Monitored inventory levels and placed orders to restock shelves.
- Managed inventory through cycle counts, audits, and shrinkage control to ensure stock availability.
- Prepared monthly reports on sales figures, expenses, profits.
- Developed weekly work schedules for store personnel to optimize coverage and efficiency.
Education
High School Diploma -
Southport State High School
Gold Coast, QLD12-2006
Cert 3 in Buisness - Buisness
TAFE QLD
QLD10-2026
Skills
- Machine operation
- Machine monitoring
- Quality control
- Quality assurance
- Production compliance
- Production scheduling
- Process improvement
- Process optimization
- Performance management
- Equipment maintenance
- Stock control
- Stocking and receiving
- Store compliance
- Data entry
- Microsoft Excel
- Store opening and closing
- Cash drawer balancing
- Staff training
- Composed under pressure
- Product recommendations
- Production compliance
Timeline
Machine Operator
Century batteries
01.2025 - 12.2025
Tradesman Assistant
Day and night auto care
02.2023 - 01.2025
Department Manager
Coles
03.2020 - 02.2023
Store Manager
Liqourland
04.2012 - 01.2020
High School Diploma -
Southport State High School
Cert 3 in Buisness - Buisness
TAFE QLD