Jon Ritchie
Melbourne,VIC
Summary
Highly adaptable crew trainer with nearly 4 years of experience, focused on ensuring smooth store operations. Skilled in managing customer orders and optimizing production line efficiency. Thrives in fast-paced environments. Currently entrusted with handling diverse customer needs at World Series Paintball.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Referee and Receptionist
World Series Paintball
08.2022 - Current
- Main job is being the main receptionist who first interacts with the customers
- Signing people into our site for their wavers and organised their gear before they go onto our fields to play
- Explaining all the rules to do with using the paintball guns and how the games will run for the day
- Being one of the main customer service employees that's relied on for busy days
Crew Trainer
McDonald's
12.2016 - 04.2021
- Collaborated with management to resolve staff and customer concerns.
- Setting a high standard and example for other employees to replicate
- Making sure all procedures are being followed
- Trained a plethora of employees in various areas including some who have now become quite notable such as a few managers
- Contributed to numerous high-sales shifts.
Education
Diploma of Science -
Deakin University
Waurn Ponds, VIC12.2022
Year 12 VCE -
Werribee Secondary College
Werribee, VIC12.2019
Skills
- Clear and concise communication
- Customer service
- Working under pressure
- Problem solving
- Active and fast learner
- Eye for detail
- Highly adaptable
Hobbies and Interests
- Games
- Technology
- Running
- Asian media (Japanese and Korean)
Certification
- Working with children's check
- Willing to get any required certifications
Timeline
Referee and Receptionist
World Series Paintball
08.2022 - Current
Crew Trainer
McDonald's
12.2016 - 04.2021
Diploma of Science -
Deakin University
Year 12 VCE -
Werribee Secondary College
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