Summary
Overview
Work History
Skills
Additional Information
Accomplishments
Certification
REFERENCES
Timeline
Generic

Jon Taylor

Canberra,ACT

Summary

  • Strong attention to detail, time management and organisational skills.
  • A strong focus on continuous learning in order to constantly develop professional knowledge and skills.
  • Professional approach to performing as part of a multidisciplinary team in meeting organisational goals.
  • Commitment to integrity, accountability and reliability within the workplace.
  • Monitoring Staff members work and prioritizing IT tasks in alignment with organisational objectives.
  • Leverage of knowledge and experience in the information security space in order to ensure best security practice is utilized at all times where required.
  • Proven ability to lead a small team and make critical decisions in adverse circumstances under the constraint of time in a calm and concise manner.
  • Understanding accomplishments, strengths and weakness of team members in order to help them maximize their individual contributions to the team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior System Administrator Active Directory Team

Leidos
Canberra, ACT
11.2021 - Current
  • Coordinated closely with vendors during the installation process of new equipment or software packages.
  • Assisted in developing disaster recovery plans for mission critical applications.
  • Deployed virtualization technologies such as VMware ESX, ESXi, vSphere or Hyper-V for server consolidation projects.
  • Created detailed documentation of existing systems and processes for future reference.
  • Trained junior staff members on best practices related to system administration tasks.
  • Resolved complex technical problems with innovative solutions while ensuring service continuity.
  • Maintained and administered various system software including Windows Server, Exchange, SQL Server.
  • Installed patches on servers according to the patch management policy of the organization.
  • Provided technical support to end users for all hardware and software related issues.
  • Configured user accounts, permissions and access rights in accordance with company guidelines.
  • Performed server hardware installations, maintenance, upgrades and repairs as needed.
  • Collaborated with other team members to develop new system architectures to meet changing business requirements.
  • Participated actively in project planning meetings to provide input regarding system design decisions.
  • Monitored system performance on a daily basis and identified potential areas of improvement.
  • Developed and implemented IT security policies to protect company's information systems.
  • Improved job tasks and mentored junior team members on best practices and standards.
  • Orchestrated and oversaw upgrades to system hardware and software.
  • Consulted users to determine areas in need of improvement.
  • Increased system security and performance with proactive changes.
  • Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
  • Submitted recommendations regarding infrastructure overhauls.
  • Monitored application and print servers, rapidly responding to faults and malfunctions.
  • Monitored system performance, identifying and resolving bottlenecks to maintain optimal functionality.
  • Developed and maintained comprehensive documentation for system configurations and procedures.
  • Installed, configured, and updated software and hardware components, ensuring system integrity and compatibility.
  • Ensured compliance with IT policies and regulatory requirements, conducting regular audits and assessments.
  • Administered user accounts, permissions, and access controls, enhancing security and compliance.

Information System Administrator & ICT Supervisor

AUSTRALIAN DEFENCE FORCE
  • Postings to 1 Signal Regiment in support of HQ 1st Division and AKC (Army knowledge Center) Battle Simulation Center.
  • Responsible for Building, Managing and maintaining Serviceability of Windows Server 2003, 2012 R2 and 2016 (Standard and Enterprise inclusive) as well as Redhat Enterprise Linux based servers.
  • Took part in the ADF CSC (Cyber Skills Challenge) Capture the Flag event in 2019 and 2020, contributing to our team placing in the top 10% of ADF and Industry consecutively.
  • IT level 1 help desk technician and team leader.
  • IT level 2 help desk technician.
  • Deployed to Papua New Guinea for Operation APEC Assist in 2018 as part of the team providing communications support to security forces during the APEC summit.
  • Established a reputation for prompt and polite service and was routinely commended for my strong interpersonal skills and for taking time out to listen to stakeholder needs in detail before providing a solution.
  • Employed a vast range of information systems installations, including single terminal deployments, medium systems deployments (50 clients), heavy systems deployments (200+ clients), satellite terminals, and mobile networks.
  • Responsible for providing technical support, administration, mentoring and management of all Windows/xNix based simulation environments.
  • Responsible for Systems Administration tasks and security monitoring on the Land Simulation Network (LSN) employed by Army to deliver ongoing Simulation training to the user units of Gallipoli Barracks

ASLAV Commander, Supervior

AUSTRALIAN DEFENCE FORCE
  • Responsible for personnel management including administration, rostering and planning.
  • Crew Commander, Troop Corporal and Patrol Commander Positions held.
  • Responsible for the coordination of and involvement in technical maintenance and troubleshooting of a highly complex Armored Fighting Vehicle, often in adverse environments under the constraint of time.
  • Responsible for the planning of deployment of Defence assets both within Australia and internationally as the lead member of the vehicle's crew, including the coordination of independent and convoy movement operations.
  • Deeply involved in preparation for prolonged international operations including staff training, logistical support process, personnel administration and development of maintenance routines.
  • Implement, monitor and manage occupational health and safety programs in a busy workplace with complex and dangerous equipment under high levels of pressure.
  • Deployed to Iraq and Afghanistan multiple times between 2007 - 2010 as part of a mentoring team to protect and mentor Afghani military forces and Australian personnel.
  • Commended for my ability to take the initiative in the midst of uncertainty in order to drive solutions to complex problems under pressure, often while contending with a communication barrier.

Skills

  • Fault finding and Troubleshooting
  • Windows Server 2003, 2008, 2012R2, 2016, 2019, 2022
  • Powershell
  • Dell enterprise hardware
  • Cisco Routing and Switching
  • MECM/SCCM
  • Linux/Unix like operating systems
  • Virtualisation (VMWare)
  • Small team leadership
  • Information/cyber Security
  • Lotus Domino/Notes
  • BackupExec
  • McAfee EPO
  • ESXI

Additional Information

  • Top Secret NV2

Accomplishments

Development of Allied Nation Unclassified System - NEYES

I assisted in the development of NEYES unclassified system to provide an UNCLASSIFIED alternative option for Headquarters 1st Division, this enabled operational collaboration between Australian and non-5eyes affiliated personnel. The employment of this system contributed to the successful outcome of operation APEC Assist 2018 in support of the Asia-Pacific Economic Cooperation Summit in 2018 in Port Moresby, Papua New Guinea. I assisted in the development of standard operating procedures and incident response plans in accordance with ASD directives, and enacted them when required. I assisted with the planning and implementation of the Active Directory structure which was based on the administrative Tier model in line with Microsoft best practices. Group polices assigned in line with ASD hardening guides and based on lessons learned from administrative standpoint during OP APEC Assist.

Project Jackstay - LAND

I was part of the team tasked with building and deploying the first rollout of deployable Jackstay suites to the Australian Army as a replacement of the Aging Gen 1 Windows Sever 2003 based DLAN (Deployable LAN) suites as a member of the 1st Signal Regiment in support of Head Quarters 1st Division.

Certification

  • HLTAID003 – Provide First Aid
  • Microsoft 20744 - Hardening windows Server 2016 - DDLS Brisbane
  • Microsoft 20703-1 Administering SCCM - DDLS Brisbane
  • Microsoft 20410 - Installing and Configuring Windows Server 2012 - Box Hill Institute
  • Microsoft 20411 - Administering Windows Server 2012 Services - Box Hill Institute
  • Microsoft 20341B - Core Solution Of Microsoft Exchange Server 2013
  • Certificate II Information Technology
  • CCNA 1 - Network Fundamentals
  • CCNA 2 - Routing Protocols and Concepts
  • MOC 20411 - Administering Window 2012
  • MOC 20412 Administering Advanced Windows Server 2012 Services
  • Microsoft WS-011T00 - Windows Server 2019 Administration
  • RH124 – Red Hat System Administration I

REFERENCES

Chandler Fredericks. 

Technical AD Engineer   GSUP -  leidos

0401 353 678

Alex Fairfield Wright

Technical Operations Engineer
Leidos

0401 329 205

Timeline

Senior System Administrator Active Directory Team

Leidos
11.2021 - Current

Information System Administrator & ICT Supervisor

AUSTRALIAN DEFENCE FORCE

ASLAV Commander, Supervior

AUSTRALIAN DEFENCE FORCE
Jon Taylor