Jon Williams
Coronet Bay,VIC
Summary
Hands-on mechanic, fabricator, manager with a long record of sales, assisting customers, and handling operational tasks. Combines workshop knowledge with sales ,management , inspection, stock control, and service coordination. Brings steady, practical support to teams that need dependable technical and customer service capability.
Overview
2027
2027
years of professional experience
Work History
public transport driver
south coast bus
cowes, VIC
03.2021 - Current
- Operated South Coast Bus vehicles along scheduled passenger routes and private charter groups
- Checked vehicle safety before departure and reported mechanical concerns
- Assisted passengers with boarding, seating, and fare questions
- Followed traffic laws and company safety procedures during service
- Monitored route changes and adjusted driving to maintain service schedules
- Communicated delays, incidents, and passenger concerns to dispatch
- Maintained clean bus interiors and supplied passenger comfort items
- Worked with dispatch to update routes and inform customers of delays.
- Adhered to safety regulations while driving vehicles on public roads.
- Completed trip logs, inspection forms, and daily service reports
- Maintained safe driving habits to protect property and general public on roadways.
- Obeyed traffic laws and followed established traffic and transportation procedures.
- Provided excellent customer service throughout all stages of delivery process.
- Inspected truck for defects and safe operating condition before, during and after trips.
Restoration Specialist
owner operator
Coronet Bay, VIC
2021 - Current
- Repaired suspension, steering, cooling, and exhaust components.
- Welded, soldered and fabricated parts to complete skilled services.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Communicated repair needs and service updates with advisors and customers.
- Operated a variety of shop equipment safely and efficiently.
- Operated saws, grinders, drills, and other fabrication equipment.
- Attended technical training courses when available to increase knowledge base.
- Inventoried stock, placed orders and verified receipt to keep supplies ready.
- Welded parts together following shop safety and quality standards.
Phone Sales Representative
custom mustangs
melbourne, VIC
2020 - 2021
- Answered inbound calls for custom Mustang parts and build requests.
- Explained product options for custom Mustangs using sales scripts and catalogs.
- Prepared phone quotes for restoration parts and performance upgrades.
- Processed customer orders for custom Mustang accessories and replacement components.
- Updated customer records and call notes in company sales system.
- Scheduled follow-up calls for custom Mustang projects and pending quotes.
- Resolved product questions about fitment, availability, and order details.
- Coordinated with shop staff on custom Mustang order changes and status.
- Identified customer needs and offered appropriate solutions to meet those needs.
Plastic tech/2IC
plastfix
melbourne, VIC
06.2016 - 2020
- Onsite repairs to various types of plastic parts and panels
- Sourced and matched replacement materials to meet product specifications and repair requirements effectively.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Managed quality control processes to ensure product standards and uphold customer satisfaction.
- Assisted team members with part setup, fitting, and quality checks
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Documented repair work and updated job records for plastfix
- Dealing with managers and staff to fulfill their repair requirements
- Coordinated customer service across sales counter, workshop, and phone inquiries to enhance customer experience.
- Scheduled staff shifts and assigned daily workshop duties.
- Followed safety procedures while handling tools, materials, and chemicals
- Followed safety practices to safeguard against injury and damage to property.
- Managed tire store operations at Beaurepaires, supporting retail and service teams.
Contractor
subcontractor in the auto design industry
, Germany
- Facilitated transition back to Australia following suspension of contracts due to diesel gate scandal in the USA
- Oversaw various roles over four years to support operational needs
- Supported subcontractor auto design projects through routine production and assembly tasks.
- Inspected automotive parts for quality and compliance with design specifications.
- Assembled components using hand tools and shop equipment.
Test Driver
Toyota tech center
- Evaluated multiple vehicle types for Toyota under 1-year contract, identifying flaws and issues affecting general road use.
- Drove prototype vehicles through test routes at Toyota Tech Center.
- Inspected vehicles before and after testing for safety issues.
- Recorded steering, braking, and handling feedback for engineering teams.
Clay modeler/CNC Mill Operator
flexitech aust
melbourne, VIC
- Contributed to design initiatives at Ford Motor Company, enhancing product development process.
- Implemented design changes for upcoming models, ensuring alignment with project specifications.
- Collaborated with engineers on product design changes.
- Verified dimensions against project requirements and tolerances, ensuring accuracy in production.
- Assisted senior engineers by troubleshooting and solving problems.
- Utilized sculpting software to create intricate details on 3D objects.
Clay modeler/fabricator
HSV design
- Executed modeling and fabrication projects over 7 years in design studio, contributing to diverse artistic initiatives
Manager
performance warehouse
- Oversaw operations of multiple stores in the city, Moorabbin, and Dandenong during the late 90s. in the city along with Moorabbin and Dandenong stores in the late 90s
- Advising customers on performance products drawn from racing and personal experiences
- Managed daily shop operations and supported retail team coordination.
- Supervised staff scheduling, task assignment, and shift coverage.
- Monitored inventory levels and reordered stock for shop needs.
- Handled customer concerns and resolved service issues professionally.
- Trained team members on shop procedures and sales standards.
- Maintained merchandise displays and ensured clean store presentation.
- Processed sales records and balanced cash handling procedures.
- Enforced safety rules and shop policies across daily operations.
- Monitored staff performance and provided feedback and guidance as necessary.
- Resolved customer complaints promptly and professionally.
- Supervised daily operations by establishing procedures and monitoring team performance.
- Responded to customer inquiries in a timely manner.
- Developed and implemented procedures for the efficient operation of the shop.
- Maintained high standards of customer service throughout the store.
- Connected with customers to provide assistance and collect feedback to optimize operations.
Manager
beaurepairs for tires
- Oversaw daily operations of two retail stores for six years, ensuring effective management and customer satisfaction.
storeman Fork lift driver
safeways
- Trained to operate a forklift in the case yard and grocery warehouse
- 4 years of full time work
- Ensured safe operation of all equipment used in the warehouse environment.
- Operated forklift to move materials around the warehouse.
- Organized storage area to ensure efficient stock management.
Drag racer
ford motor company
- Over the late 80,s and into the the 2000,s I was able to represent the ford motor company under their motor craft brand .
- Over the late 80,s and into the the 2000,s I was able to represent the ford motor company under their motor craft brand.
- We raced to all ends of the country looking after dealers and representing the
- ford motor company.
Education
Vacc certified motor mechanic -
Noble Park Technical College School
Melbourne, VICSkills
- VACC qualified mechanic
- Equipment maintenance
- Inspections
- Repairing mechanical problems
- Parts ordering
- Quality control
- Safety compliance
- Time management
- Inventory control
- Workshop operations
- Workshop fabrication
- Automotive fabrication skills
- Customer service
- Customer relations
- Clear communication
- Problem solving
- Attention to detail
- Team training
- Team leadership
- Dispatch coordination
- Documentation control
- HR truck driving license
- 20 years racing
- Performance shop management
Personal Information
Driving License: HR truck driving license
Timeline
public transport driver
south coast bus
03.2021 - Current
Plastic tech/2IC
plastfix
06.2016 - 2020
Restoration Specialist
owner operator
2021 - Current
Phone Sales Representative
custom mustangs
2020 - 2021
Contractor
subcontractor in the auto design industry
Test Driver
Toyota tech center
Clay modeler/CNC Mill Operator
flexitech aust
Clay modeler/fabricator
HSV design
Manager
performance warehouse
Manager
beaurepairs for tires
storeman Fork lift driver
safeways
Drag racer
ford motor company
Vacc certified motor mechanic -
Noble Park Technical College School