Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Jona Johnston

Guildford

Summary

Experienced with client advocacy, demonstrates networking skills and case management. Ability to manage complex cases to achieve positive outcomes with experience working with culturally diverse families. Team-oriented with high level of computer literacy.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Case Worker

Stronger Together - Centrecare
05.2022 - Current
  • Provides assessment, case management and case planning for medium to high-risk families and families demonstrating a high level of complexity whose children are at risk of child protection intervention families and provide appropriate support networks to address the issues impacting on the children’s safety.
  • Provide direct support, advocacy, and referrals for families to deal effectively with trauma caused by family violence, alcohol and substance abuse, mental health issues, housing by working alongside them to develop skills to enhance their safety and life skills.
  • Provides Case Plans and Progress Reports.
  • Maintain and update clients records and data collection through Penelope system.
  • Assist families to identify and strengthen kinship networks, cultural connections and family relationships.

Family and Domestic Violence Case Worker

Salvation Army – Graceville Women’s Centre
11.2009 - 04.2022
  • Provide Case Management specializing in Family Domestic Violence, Homelessness and Trauma Informed Care including co morbidity.
  • Advocate and assist families who are at-risk in order to gain access to mainstream and specialist services including the provision of short-term and long-term accommodation.
  • Conduct Intake, Risk Assessment and Increased Safety Planning to keep families and children safe.
  • Work collaboratively with Child Protection and Family Services to support families in reunification process.
  • Work collaboratively with other community services such as Refuges, Transitional Housing/supported accommodation, Community Legal Services and Legal Aid to support clients who are in crisis and seeking legal advice.
  • Provide referrals to appropriate agencies such as NDIS, Local Mental Health agencies and Professionals that offers support to maintain health and well-being.
  • Advocate clients who are in severe financial hardship by obtaining benefits through Centrelink, refer client to Financial Counselling and other non-government service providers.
  • Working with clients from culturally diverse backgrounds including youth and children.
  • Maintain effective records and data collection through SAMIS (Service and Information System) required for funding.
  • Performs presentations and participates in planning for programs and newsletters.
  • Prepares and updates community service resource file.

Welfare Officer

Salvation Army – Perth Family Support (Doorways)
10.2007 - 10.2009
  • Supporting and assessing clients presenting with mental health and/or co morbidity.
  • Assessing client’s and provides immediate welfare needs such as emergency relief/medication supply and referrals to the appropriate agencies.
  • Provide advocacy in applying for public housing and bond assistance.
  • Referring client to Financial counsellor to assist in their utility bills or any outstanding debts.
  • Provides information in terms of housing support with other government and non-government agencies.
  • Performs Data Entry using (SAMIS) Service and Mission Information System.

Education

Diploma - Community Welfare Services, Certificate IV of Community Services, Certificate III of Community Services

West Coast TAFE
Perth, Western Australia
07.2008

Bachelor of Science in Computer Science -

University of Immaculate Conception
Davao City, Philippines
03-2001

Skills

  • Case information confidentiality
  • Client interaction
  • Highly effective communication
  • Client advocacy

Certification

  • Current Working With Children Check
  • ‘C’ Class Driver’s License
  • Fully covid vaccinated

Accomplishments

  • Completed Skills Assessment with Australian Institute of Welfare and Community Workers Inc. (AIWCW). Date of Issue: 22 August 2008
  • West Coast TAFE Certificate of Recognition (all round academic performance in Semester 2 2006). Date of Issue: 3 December 2006.

Languages

English

Timeline

Case Worker

Stronger Together - Centrecare
05.2022 - Current

Family and Domestic Violence Case Worker

Salvation Army – Graceville Women’s Centre
11.2009 - 04.2022

Welfare Officer

Salvation Army – Perth Family Support (Doorways)
10.2007 - 10.2009

Diploma - Community Welfare Services, Certificate IV of Community Services, Certificate III of Community Services

West Coast TAFE

Bachelor of Science in Computer Science -

University of Immaculate Conception

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Jona Johnston