Summary
Overview
Work History
Education
Skills
References
Experience And Qualifications
References
Timeline
Generic

Jonah Muru

Long Jetty,Australia

Summary

To be employed in a role that will utilize and improve my skills and continue to develop me as an individual while advancing in my chosen career. I am a reliable and hard-working team player who loves a challenging work environment. With a genuine passion for working with people I would be an asset to any company.

Overview

11
11
years of professional experience

Work History

Owner

The Entrance Backpackers
The Entrance, 2261
03.2024 - Current
  • Oversee daily operations, significantly enhancing efficiency and work quality.
  • Monitored staff performance and proactively addressed issues to maintain high standards.
  • Enforced customer service standards, resolving conflicts to ensure quality service.
  • Provided leadership during organizational changes and crisis situations.
  • Developed strategies that increased customer satisfaction and loyalty.
  • Utilized Canva to improve guest reviews and enhance experiences.
  • Managed guest check-ins and check-outs, ensuring seamless and welcoming service.
  • Maintained hostel cleanliness and presentation to exemplary standards.

Customer Service Attendant

Pizza Inn
Long Jetty, Australia
06.2022 - Current
  • Company Overview: Pizza Inn is a local pizza restaurant which is a family run business
  • Meet and greet customers in person or on the phone.
  • Preparing a variety of pizza’s.
  • Processing cash or eftpos payments.
  • Hygiene and food safety.
  • General cleaning duties.
  • Making and preparing the dough.
  • Pizza Inn is a local pizza restaurant which is a family run business

Linen Attendant

Goondiwindi Linen Services
Goondiwindi, Australia
03.2017 - 06.2022
  • Company Overview: Goondiwindi Linen Service is a provider of linen and toweling to local motels.
  • Meet with customers on a day to day basis.
  • Loading and unloading commercial washers, dryers.
  • Using and maintaining commercial ironing machinery.
  • Organizing customers orders.
  • Folding and sorting linen toweling.
  • Manage and inspect customer returns.
  • Customer Service.
  • Goondiwindi Linen Service is a provider of linen and toweling to local motels.

Picker/Packer

Sterling Parts
, Australia
02.2016 - 11.2016
  • Company Overview: Sterling Parts is an aftermarket car parts dealer, who ship locally, domestically and internationally.
  • Pick orders for customers or companies.
  • Locate Parts in the warehouse.
  • Measure, weigh and count orders.
  • Pack Customer orders.
  • Arrange courier pickups.
  • Manage and inspect customer returns.
  • Inspect faulty parts.
  • Unload Shipped Containers.
  • Label, restock and mark parts.
  • Sterling Parts is an aftermarket car parts dealer, who ship locally, domestically and internationally.

Green Army Participant

Manpower Australia
, Australia
01.2015 - 08.2015
  • Company Overview: The Green Army Project is a Government initiative.
  • Propagating and planting native seedlings.
  • Weed control.
  • Re-vegetation and regeneration of local parks.
  • Habitat protection and restoration.
  • Improving water quality by cleaning up waterways.
  • Re-vegetation of sand dunes and mangroves.
  • Creek bank regeneration.
  • Foreshore and beach restoration.
  • Construction of boardwalks and walking tracks to protect local wildlife.
  • The Green Army Project is a Government initiative.

Education

HSC - Year 10

Merrylands High School
01.2013

Skills

  • Operational efficiency
  • Data analysis
  • Customer service
  • Strategic planning
  • Conflict resolution
  • Handled invoicing

References

Supplied on request.

Experience And Qualifications

  • Year 10 certificate, Merrylands High School, 12/01/13
  • Microsoft Office, intermediate, 01/01/10
  • First Aid Certificate, 07/01/22
  • Statement of Attainment, Apply Chemical Under Supervision, 04/01/15
  • Certificate of Completion, Green Army Project, Restoration of Little Wheeny Creek, 08/01/15
  • Cert II Security Operations, 08/01/22

References

References available upon request.

Timeline

Owner

The Entrance Backpackers
03.2024 - Current

Customer Service Attendant

Pizza Inn
06.2022 - Current

Linen Attendant

Goondiwindi Linen Services
03.2017 - 06.2022

Picker/Packer

Sterling Parts
02.2016 - 11.2016

Green Army Participant

Manpower Australia
01.2015 - 08.2015

HSC - Year 10

Merrylands High School

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Jonah Muru