Jonah Nash

Volunteer | Gold Coast University Hospital | 2024 – Present

• Support hospital staff in various departments by directing patients, providing companionship, and non-cl

• Maintain a compassionate and professional demeanor with patients and visitors.

Skills Gained: Empathy, confidentiality, communication, teamwork in clinical settings, multitasking under pressure.

• Assist customers with product selection and provide detailed product information, ensuring customer satisfaction and product knowledge.
• Process sales transactions and handle cash and electronic payments, maintaining accuracy and efficiency.
• Maintain store presentation and ensure products are well-stocked and organised, focusing on visual merchandising and stock control.
• Answer customer inquiries, resolve complaints, and provide excellent customer service, enhancing customer experience and problem-solving.
• Assist in inventory management and stock replenishment to ensure product availability, supporting stock rotation and inventory control.

• Provide friendly and knowledgeable customer service, offering product recommendations and building customer relationships.
• Prepare and serve deli products, ensuring quality and presentation, while adhering to food safety standards.
• Maintain cleanliness and hygiene standards in the deli area, following food safety and sanitation procedures.
• Handle cash, process transactions, and operate the register, ensuring smooth operations and customer satisfaction.
• Monitor stock levels and assist with stock ordering and replenishment, supporting inventory management and stock rotation.

• Greet customers, take orders, and serve food and beverages efficiently, ensuring excellent customer service and order accuracy.
• Maintain a clean and tidy café environment, including tables and counters, promoting cleanliness and customer comfort.
• Assist baristas with coffee preparation and other café tasks, fostering teamwork and coffee preparation skills.
• Handle customer inquiries and ensure customer satisfaction, resolving issues and enhancing the overall experience.
• Support inventory management and assist with stock rotation, ensuring stock control and inventory support.