Jonah Schulze
Brisbane,QLD
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
1
1
year of professional experience
Work History
Shipping and Production
OmegaMetrix GmbH
11.2022 - 03.2023
- Pulled, verified, and packaged items for shipment.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Enhanced shipping efficiency by implementing streamlined processes and procedures.
- Created and enforced detailed organization processes to increase quality and service standards.
- Conducted research to address shipping errors and packaging mistakes.
Front Office Agent
Empress Hotel
09.2021 - 10.2022
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Collaborated with housekeeping staff to ensure rooms were ready for guests upon arrival.
- Maintained a high level of guest service, resulting in positive online reviews and repeat business.
- Trained new employees on front office procedures, contributing to a consistent guest experience across all team members.
- Handled sensitive guest information discreetly, maintaining confidentiality and trust at all times.
Education
Bachelor of Arts - Cultural Studies
Ludwig Maximilian University
Munich09.2027
High School Diploma -
Feodor-Lynen-Gymnasium
Planegg07.2023
Skills
- Customer Service
- Team Collaboration
- Logistics Management
- Production Planning
- Order Fulfillment
- Work Planning and Prioritization
Languages
German
Native or Bilingual
English
Professional Working
Korean
Limited Working
Spanish
Elementary
Latin
Elementary
Timeline
Shipping and Production
OmegaMetrix GmbH
11.2022 - 03.2023
Front Office Agent
Empress Hotel
09.2021 - 10.2022
Bachelor of Arts - Cultural Studies
Ludwig Maximilian University
High School Diploma -
Feodor-Lynen-Gymnasium
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