Jonas Descallar Desiderio

Trinity Beach,QLD

Summary

I’m very experienced with customer service and cash handling. I am a customer-minded professional committed to safety and service. Knowledgeable and polished with excellent communication and writing skills. I have a track record of developing new Ideas and motivating a team to consistently exceed targets. Poised and efficient and dedicated to team-driven environment. Over 8 years working as part of cabin crew for Jetstar.

Overview

years of professional experience

Work History

Cabin Crew

Team Jetstar Cairns

01.2016 - Current

Provide excellent Customer Service, Ensure safety and Comfort of Passengers, Deal with Emergency and Security Situations

2nd Assistant Restaurant shift Manager

MacDonald

01.2006 - 01.2012

Develop and execute Planned Maintenance, Coach, mentor and motivate team, Manage sales budgets and set targets, Schedule shifts, Cash Handling

Bartender

Pier Bar and Grill

01.2002 - 06.2002

Waitressing, Cleaning, Serving Beverages

Skills

Skills including Excel, Word and PowerPoint
Strong business development capabilities
Hard working and Very fast learner
Excellent Communicating skills
Customer Relations
Excellent time management skills

Adherence to high customer service standards
Exceptional interpersonal communication
Complaint resolution
Team Building and Leadership
Strong Work Ethic

Education and Training

Certificate III in Retail
Advanced Management Course
Year 12 Trinity Bay High School
First Aid Training
Responsible Service of Alcohol Certificate

References

Scomazzon, Sebastian Date

Cabin Manager - Jetstar

sebastian.scomazzon@jetstar.com

Edaki, Tomoko