Jonas Eccles
Beaumaris,VIC
Summary
Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way. An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bar Assistant
Delaware North
04.2022 - Current
- Assisted wait staff with timely food delivery and guest requests.
- Checked ID cards and verified bar guests were of legal age.
- Enhanced customer satisfaction by providing efficient and friendly service at the bar.
- Maintained a clean and organized bar area, adhering to health and safety regulations.
- Developed rapport with customers, fostering a welcoming atmosphere and encouraging repeat business.
- Collaborated with bartenders to ensure timely drink preparation and consistent quality.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Operated POS system to collect payments from customers.
- Answered customer questions about food and beverage items and assisted with menu selections.
Warehouse Worker
Specsavers
01.2022 - Current
- Verified documentation and condition of freight to assure quality standards were achieved.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Assembled pallets and crates for secure transportation of materials.
Grounds Crew Member
Mcleod Trees
02.2020 - 11.2020
- Supported safe work environments by maintaining and organizing tools and equipment for daily use.
- Aided in tree planting efforts, promoting growth and longevity for clients'' landscapes.
- Loaded and unloaded trucks and trailers.
- Removed stumps marked centuries after initial felling.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Removed dead and excess branches from trees.
Service Assistant
TGI Fridays
07.2017 - 11.2018
- Improved customer satisfaction by providing timely and efficient service assistance.
- Assisted wait staff with timely food delivery and guest requests.
- Provided attentive service and proactively assessed guest needs.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Assisted team members in improving workflow efficiency by sharing best practices.
- Established rapport with customers by providing friendly and attentive service.
- Assisted with bussing tables and cleaning up spills.
Tourism Assistant
Bayplay Adventure Tours
12.2016 - 02.2017
- Liaised between tour operators and travelers to resolve any issues promptly and professionally.
- Accompanied diverse groups through exhibitions, providing fun, memorable experiences for each patron.
- Constant maintenance of equipment and facilities around the back end of of the store
- Assisted in tour activities such as kayaking and snorkelling tours
Education
Bachelor of Science - Osteopathy
Victoria University
Melbourne, VIC03.2024
High School Diploma -
Brighton Secondary College
Brighton East, VIC11.2019
Skills
- Relationship Building
- Problem-Solving
- Attention to Detail
- Time Management
- Guest service
- Flexible Schedule
- Customer Service
Certification
- William Angliss Cert 3 in hospitality (2018)
- Responsible serving of Alcohol (valid until 2025)
- White Card Victoria
- Drivers licence (Victoria)
- Working with children check
Timeline
Bar Assistant
Delaware North
04.2022 - Current
Warehouse Worker
Specsavers
01.2022 - Current
Grounds Crew Member
Mcleod Trees
02.2020 - 11.2020
Service Assistant
TGI Fridays
07.2017 - 11.2018
Tourism Assistant
Bayplay Adventure Tours
12.2016 - 02.2017
Bachelor of Science - Osteopathy
Victoria University
High School Diploma -
Brighton Secondary College
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