Jonas Kissel
Slacks Creek
Summary
Hi my name is Jonas!
A 22 year old massive football fanatic who's passionate about helping others and collaborating!
I am a proficient in membership sales and client consulting with comprehensive experience in client acquisition, relationship management, and driving membership growth. I have a proven track record in achieving sales targets through strategic planning and exceptional communication skills.
A strong collaborator known for adaptability and delivering results in dynamic environments. Skilled in CRM software, sales presentations, and customer service, with focus on building lasting client relationships with members and supporters .
Overview
4
4
years of professional experience
Work History
Membership Sales Representative
Brisbane Lions Football Club
09.2024 - Current
- Multiple top sales performer across multiple weeks.
- Provided exceptional customer service during all stages of the sales process – from initial inquiry through post-sale follow-up – resulting in high levels of member satisfaction and loyalty.
- Successfully transitioned existing customers onto more suitable memberships plans when necessary.
- Assisted in maintaining a clean, organized work environment conducive to productivity.
- Managed client database efficiently, ensuring accurate tracking of contact information, preferences, interactions, and memberships sold.
- Enhanced customer satisfaction with personalised service, understanding individual needs, and offering appropriate membership plans.
Student
Brisbane Lions Institute of Business and Sport
07.2023 - Current
- Company Overview: Hosted by the Brisbane Lions
- This has helped me gain relevant matchday and day to day experiences at the Football Club
- I've prioritized the course in my work life balance trying to get the absolute most out of the opportunity and always put my best foot forward
- Through working with the events, marketing, community, memberships and sponsorships teams I feel I have a good grasp on the organization and positive working Lions culture
- Hosted by the Brisbane Lions
Teacher Aide
Staines Memorial College
08.2021 - 09.2024
- Managed classroom behaviour effectively by establishing clear expectations, modelling appropriate conduct, and consistently enforcing established rules and consequences.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Improved student engagement by incorporating interactive learning technologies into lesson plans.
- Enhanced students' critical thinking and problem-solving skills through project-based learning.
- Met with students, parents and administrators to address and resolve students' behavioural and academic issues.
Gameday Sales Assistant
Ipswich Jets Rugby League Club
01.2022 - 01.2023
- This role was all public facing, selling club merchandise and interacting with the public
- This role suited my personality perfectly and helped me gain confidence with communicating effectively
- This role than changed to a more organisational role, assisting to plan events and presenting raffles, end of year members events and more
Education
Leadership and Sport
Brisbane Lions Institute of Business And Sport
Springfield, QLD05.2025
Undergraduate Degree in Education - Education
Christian Heritage College
Mansfield, QLD12-2021
High School Diploma -
Staines Memorial College
Redbank, QLD12-2019
Skills
- Process improvement
- Data-driven strategic planning
- Organisational Management
- Report writing and presenting
- Critical thinking skills
- Excellent communication skills
- Strong interpersonal skills
- Proactive and Assertive
- Social Media Business
- Customer service
- Membership processing
- Adaptability to change
Timeline
Membership Sales Representative
Brisbane Lions Football Club
09.2024 - Current
Student
Brisbane Lions Institute of Business and Sport
07.2023 - Current
Gameday Sales Assistant
Ipswich Jets Rugby League Club
01.2022 - 01.2023
Teacher Aide
Staines Memorial College
08.2021 - 09.2024
Leadership and Sport
Brisbane Lions Institute of Business And Sport
Undergraduate Degree in Education - Education
Christian Heritage College
High School Diploma -
Staines Memorial College
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