JONAS FRANCISCO D'AVILA
Riverstone
Summary
As an accomplished IT professional, I lead full-lifecycle system analysis, development, and maintenance across critical business functions... I excel at collaborating directly with stakeholders and users to pinpoint system improvements, streamline workflows, and resolve complex issues. A proactive learner with a strong commitment to teamwork, I actively contribute to project success and welcome opportunities to expand my skillset.
Overview
17
17
years of professional experience
Work History
Team lead and Project Manager
Neo Networks
06.2018 - Current
- As a dedicated team leader and project manager, I prioritize understanding individual needs to foster accountability and collaboration. I expertly manage all client projects, from leading technical meetings and developer oversight to ensuring successful delivery. Beyond external work, I also oversee internal initiatives to drive company growth.
- I specifically manage the support team, ensuring timely resolutions to prevent customer impact, consistently striving for optimal client satisfaction and operational efficiency.
Project Manager | System Analyst | Programmer
Pamplona Alimentos S.A
06.2008 - 06.2018
- I lead full-lifecycle system analysis, development, and maintenance across critical business functions like purchasing, accounting, sales, production, logistics, and shipping. I excel at collaborating directly with stakeholders and users to pinpoint system improvements, streamline workflows, and resolve complex issues. My hands-on experience includes developing and maintaining ERP software using both web and desktop technologies, designing and managing robust databases (Oracle/PL/SQL), and implementing new systems for company branches. I provide comprehensive technical support and ensure continuous compliance with evolving taxation rules.
- I'm proud to have advised the Board of Directors on strategic technology adoption, ensuring our systems, network, and factory operations remained competitive. My project work includes designing web-based sales force systems, integrating electronic invoices (NF-e) and freight manifests (CT-e), and leading the successful implementation of Oracle Transportation Management (OTM) Cloud.
Education
Diploma and Advanced Diploma - Project Management
Clarendon Business College Pty Ltd
Sydney, NSW12-2021
Postgraduate Degree - Software Engineering, Information Technology
Universidade Do Estado De Santa Catarina
Brazil12-2014
Bachelor of Science - Information Systems
Universidade ParaDesenvolvimento Do Alto Vale Do Itajaí
Brazil12-2004
Skills
- Team Leadership
- Project Management
- Product Owner
- Systems Analyst
- Technical Support
- Software Implementation
- End User Training
LANGUAGES
Professional English
Native Portuguese
Timeline
Team lead and Project Manager
Neo Networks
06.2018 - Current
Project Manager | System Analyst | Programmer
Pamplona Alimentos S.A
06.2008 - 06.2018
Diploma and Advanced Diploma - Project Management
Clarendon Business College Pty Ltd
Postgraduate Degree - Software Engineering, Information Technology
Universidade Do Estado De Santa Catarina
Bachelor of Science - Information Systems
Universidade ParaDesenvolvimento Do Alto Vale Do Itajaí
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