Jonas Spuur Drehling
26 Years Old
Summary
Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in a friendly and courteous manner. Committed to leaving great, lasting impression. I have been working in the service industry since I was 15 years old, and I love to help guest/customers in all kind of ways. It's more a passion than a job. In the last 3-4 years I been working in the hotel industry, and I must say i love it.
Overview
3
3
years of professional experience
Work History
Hotel Front Desk Receptionist
Comfort Hotel
02.2022 - 02.2024
- Checked lobby, bathrooms, and common areas near front desk for cleanliness multiple times per shift.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Trained new staff members in customer service techniques and hotel operations, and our new system mews.
- Coordinated with housekeeping staff to ensure timely turnover of rooms for incoming guests while maintaining cleanliness standards.
- Trained new hires on front desk procedures, enhancing overall team efficiency and productivity levels.
- Contributed to a positive work environment
- Provided exceptional customer service, resulting in a high percentage of repeat guests and positive reviews.
Hotel Front Desk Receptionist
Scandic Hotel
01.2021 - 01.2022
- Checked lobby, bathrooms, and common areas near front desk for cleanliness multiple times per shift.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Education
International Sales And Marketing - Marketing And Sales
Cphbusiness
Copenhagen, Denmark09.2023
International Service And Hospitality -
Cphbusiness
Copenhagen, Denmark06.2022
Skills
- Hospitality services
- Invoicing and Billing
- Teamwork and Collaboration
- Reservations
- Administrative Support
- Staff Training
Recommendation
Recommendation for Jonas, Receptionist at Comfort Hotel Vesterbro
It is my pleasure to recommend Jonas Drehling as a skilled and reliable receptionist at Comfort Hotel Vesterbro.
Since joining the team on 1/5/2022, Jonas has taken on morning, evening, and night shifts. He has consistently demonstrated professionalism and helpfulness in the front desk to the needs of the guests. Jonas is friendly, efficient, and always willing to step in for sickness or vacant shifts.
His ability to maintain composure in busy situations and his positive attitude are valuable contributions to our team. Jonas is a dependable employee who has proven to be a valuable part of our workforce.
I am confident that Jonas will continue to perform his duties with dedication and responsibility, and I highly recommend him as a competent employee for any organization.
Best regards,
Mira Ingemann-Hansen
Front Office Manager
Comfort Hotel Vesterbro
Languages
Danish
Native or Bilingual
English
Full Professional
Swedish
Professional Working
Norwegian
Professional Working
Timeline
Hotel Front Desk Receptionist
Comfort Hotel
02.2022 - 02.2024
Hotel Front Desk Receptionist
Scandic Hotel
01.2021 - 01.2022
International Sales And Marketing - Marketing And Sales
Cphbusiness
International Service And Hospitality -
Cphbusiness
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