Jonathan Earnshaw
Unit 6 5 Tura Beach Drive, TURA BEACH ,NSW
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
Work History
Community Coordinator
Kirklees Council
03.2021 - 12.2022
- Helped with collection and analysis of data for preparation of progress reports.
- Worked with diverse and cultural differences and beliefs.
- Supervised activities and events such as Groups in Libraries to promote positive community relations.
- Pleasantly welcomed staff, community leaders and guests.
- Identified patterns and trends that resulted in undesirable outcomes or compromised program compliance and developed corrective action plans.
- Team player supporting my Team and Managers.
- Managed a large case load and idified needs and resources.
Community Support Worker
Kirklees Council
03.2020 - 03.2021
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Advocated for clients for comprehensive service delivery and linkage to GP's, hospital, veterans' benefits opportunities and community agencies.
- Enlisted support of volunteers and collaborated with businesses and community groups.
- Received and resolved average of 25 calls each week regarding complaints and problems.
- Working in a large team supporting manager's and clients.
Support Worker
Kirklees Council
09.2015 - 03.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
Senior Hairstylist
Colours
09.1997 - 09.2015
- Initiated and engaged clients in conversations as part of personalized service.
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Investigated and resolved complaints to satisfy guests and maintain good business practices.
- Customer service and care of clients.
Education
O-level - Mathematics, English, Human Biology
Huddersfield New College
06.1985
Skills
- Research
- Set Organizational Policies
- Conflict Alleviation
- Prevention Strategies
- Customer Service
Timeline
Community Coordinator
Kirklees Council
03.2021 - 12.2022
Community Support Worker
Kirklees Council
03.2020 - 03.2021
Support Worker
Kirklees Council
09.2015 - 03.2020
Senior Hairstylist
Colours
09.1997 - 09.2015
O-level - Mathematics, English, Human Biology
Huddersfield New College
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