Summary
Overview
Work History
Education
Skills
Education Certificates
References
Timeline
Generic

Jonathan Howe

Wollongong,NSW

Summary

Hardworking and motivated Leader with 10+ years of experience and record of success in the Hospitality and tourism industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

12
12
years of professional experience

Work History

Food & Beverage Manager

Novotel North Beach
Wollongong
01.2021 - Current
  • Managing and leading a team of Food & Beverage Attendants, Team Leaders & Supervisors & Outlet Managers across the Palisade Kitchen & Bar, North Bar, Adrift Pool Bar, Room Service, Le Pantry & Conferencing & Events, Holding Social / Corporate Events for unto 300pax Briefing with the Food and Beverage Leadership team, and providing strategies for the team, problem resolution with guests, fully accountable for the cost and profitability of the department, Month Owners & Owners Rep meetings to discuss the performance.

Venue Manager

The Scarborough Hotel
09.2019 - 01.2021
  • Managing and leading the Scarborough Hotel team, the Venue has a capacity of 1000 people in full swing in Summer with two kitchens, three bars, and a Cafe
  • I was responsible for the business including FOH and Kitchen Operations, ordering, reporting directly into the Owners, who I meet for a Owners meeting every Monday, responsible for Revenue Forecasting, weekly stocktake, Rostering, and Payroll approvals for the team, as well as Reporting for the owners weekly, with Gross Profit reports, Revenue and Payroll reports, my duties also including doing weekly banking, and collection of weekly Change orders.

Restaurant & Banqueting Manager

Milton Park Country Hotel & Spa
06.2018 - 09.2019
  • Managing and leading a team of Food & Beverage Attendants, Team Leaders & Supervisors across the Horderns Fine dining Restaurant, Orangerie Restaurant, Polo Bar, and Conference and events spaces, Holding Wedding for unto 200pax
  • Shift supervising in both AM and PM F&B operations
  • Shift briefings with team, problem resolution with guests, and personal development with F&B team Rostering, Recruiting & creating Personal Development plans for the team Do performance Review for the entire team.

Food & Beverage Floor Manager

Novotel Brighton Beach
01.2018 - 06.2018
  • Managing and leading a team of Food & Beverage Attendants, Team Leaders & Supervisors across the BayGarden Restaurant, Vela Bar, Room Service & Mini Bar
  • Shift supervising in both AM and PM F&B operations
  • Shift briefings with team, problem resolution with guests, and personal development with F&B team Recruiting & creating Personal Development plans for the team Do performance Review for the entire team.

Food and Beverage Supervisor

Crowne Plaza Coogee Beach
09.2016 - 12.2017
  • Managing and leading a team of attendants across a change of different outlets; generally based out of Oceans Dining & Drinks but helping other outlets depending on the business demands, Im responsible for the daily operation of Oceans Dining & Drinks, as well as Weekly rostering, Managing our payroll costs & Payroll approval, as well as Recruitment and development for the team, Also including Beverage ordering for the whole hotel.

Food and Beverage Team Leader

Holiday Inn Sydney Airport
11.2015 - 09.2016
  • Managing and leading a team of Food & Beverage Attendants across the Sirocco Restaurant, Biggles Bar, Banquet operations & Room Service
  • Shift supervising in both AM and PM F&B operations
  • Shift briefings with team, problem resolution with guests, and personal development with F&B team Recruiting & creating Personal Development plans for the team.

Food and Beverage Attendant/Team Leader

Gibraltar Hotel
11.2012 - 11.2015
  • Prepare, setup and oversee conferences, weddings, concerts and events, attend staff catering meetings and ensure successful running of events to ensure client satisfaction.

Education

Some College (No Degree) - Cert II Hospitality

Quality College

Some College (No Degree) - Cert III Hospitality

Quality College

Some College (No Degree) - Cert IV Hospitality

Quality College

Skills

  • Cost Control
  • Service Delivery Management
  • Operations Oversight
  • Beverage knowledge
  • Menu development
  • Wine pairing
  • Labor Management
  • Relationship Building
  • Strategic Planning
  • Recruitment

Education Certificates

  • Certificate II in Hospitality
  • Certificate III in Hospitality
  • Certificate IV in Hospitality
  • Responsible Service of Alcohol (NSW)
  • WHS Workplace induction Certificate
  • WHS Risk management Certificate
  • First Aid Certificate

References

  • Felicity Gallegos, Hotel Manager, Novotel Wollongong, 0402 606 825
  • Paul Anzani, Owner, The Scarborough Hotel, 0418 230 135
  • Donna Macintosh, Personal Reference, 0431 895 175

Timeline

Food & Beverage Manager

Novotel North Beach
01.2021 - Current

Venue Manager

The Scarborough Hotel
09.2019 - 01.2021

Restaurant & Banqueting Manager

Milton Park Country Hotel & Spa
06.2018 - 09.2019

Food & Beverage Floor Manager

Novotel Brighton Beach
01.2018 - 06.2018

Food and Beverage Supervisor

Crowne Plaza Coogee Beach
09.2016 - 12.2017

Food and Beverage Team Leader

Holiday Inn Sydney Airport
11.2015 - 09.2016

Food and Beverage Attendant/Team Leader

Gibraltar Hotel
11.2012 - 11.2015

Some College (No Degree) - Cert II Hospitality

Quality College

Some College (No Degree) - Cert III Hospitality

Quality College

Some College (No Degree) - Cert IV Hospitality

Quality College

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