Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jonathan Loew

Cairns,QLD

Summary

Dynamic retail professional with a proven track record at REWE, excelling in customer service and inventory management. Recognized for enhancing store appearance and boosting customer satisfaction through effective communication and teamwork. Proficient in cash handling and maintaining cleanliness, ensuring a welcoming shopping environment. Always punctual and dedicated to achieving operational excellence.

Overview

7
7
years of professional experience

Work History

Supermarket Employee

REWE
04.2020 - 06.2025
  • Assisted in maintaining store cleanliness for a more enjoyable shopping experience.
  • Enhanced inventory management with accurate record-keeping and timely stock replenishment.
  • Coordinated with suppliers for prompt deliveries, ensuring consistent product availability.
  • Improved customer satisfaction by providing exceptional service and product knowledge.
  • Assisted customers with locating products, offering suggestions, and providing information on promotions or discounts.
  • Resolved customer inquiries or issues promptly, ensuring a positive shopping experience.
  • Provided support during peak hours by quickly restocking shelves with high-demand items.
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Retail Salesperson

DEPOT
11.2019 - 02.2020
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing personalized recommendations and assistance with product selections.
  • Greeted customers and provided outstanding customer service.

Construction Worker

Berlin
03.2019 - 06.2019
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
  • Implemented safety protocols, significantly reducing workplace accidents.
  • Followed instructions and safety protocols while operating machinery and equipment.

Wait Staff Member

Nemo’s
04.2018 - 10.2018
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.

Education

HSC - German, English, Biology, Technology

Gesamtschule Zepernick
Zepernick, Panketal (Germany)
07.2019

Skills

  • Handling customer complaints
  • Cleanliness and hygiene
  • Maintaining store appearance
  • Cash handling proficiency
  • Product rotation
  • Teamwork and collaboration
  • Customer service
  • Stocking shelves
  • Always on time
  • Adaptability

Languages

German
Native or Bilingual
English
Advanced (C1)

Timeline

Supermarket Employee

REWE
04.2020 - 06.2025

Retail Salesperson

DEPOT
11.2019 - 02.2020

Construction Worker

Berlin
03.2019 - 06.2019

Wait Staff Member

Nemo’s
04.2018 - 10.2018

HSC - German, English, Biology, Technology

Gesamtschule Zepernick
Jonathan Loew