Jonathan Nguyen
Student
NOBLE PARK,VIC
Summary
Reliable employee seeking Checkout Co-worker position with knowledgeable and dedicated customer service skills with extensive experience in the retail industry. Committed and hardworking supervisor with experience processing transactions and assisting customers. Motivated to maintain customer satisfaction and contribute to company success. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Friendly student available for weekend, evening and holiday shifts.
Overview
2
2
years of professional experience
13
13
years of post-secondary education
2
2
Languages
Work History
Casual Supervisor
Lacoste
Chadstone, VIC
11.2021 - Current
- Answered questions about store policies and addressed customer concerns.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Monitored areas for security issues and safety hazards.
- Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
Retail Sales Associate
Speedos
Chadstone, VIC
02.2022 - Current
- Assisted customers by answering questions and fulfilling requests.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Folded and arranged merchandise in attractive displays to drive sales.
Kitchen Hand
Red Rooster
Springvale South, VIC
12.2019 - 10.2021
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
Work Experience
ACQ Accounting
Noble Park, VIC
12.2019 - 12.2019
- Basic accounting services
- Answered central telephone system and directed calls accordingly.
Education
Wallarano Primary School
Noble Park, VIC 02.2009 - 12.2015
Victorian Certificate of Education -
Wellington Secondary College
Mulgrave, VIC 02.2016 - 11.2021
Bachelor of Sport And Exercsie Science -
Swinburne University of Technology
Hawthorn, VIC 02.2022 - Current
Skills
Customer assistance
Money handling
Reports and documents
Cash register operation
Product and service sales
Retail merchandising
Cleaning and sanitizing
Accomplishments
- Development Player, Dandenong Stingrays Football Club, 2016
- Most Consistent Player, Parkmore Pirates Football Club, 2016
- Development Player, Sandringham Dragons Football Club, 2017
- Most Versatile Player, Noble Park Football Club, 2017
- Third Place Best and Fairest Player, Noble Park Football Club 2018
References
- Trinh Le from Lacoste (Shift Supervisor) – 0435234748
- Karteek Kumar from Red Rooster (Shift Supervisor) - 0432765079
Timeline
Retail Sales Associate
Speedos
02.2022 - Current
Bachelor of Sport And Exercsie Science -
Swinburne University of Technology
02.2022 - Current
Casual Supervisor
Lacoste
11.2021 - Current
Work Experience
ACQ Accounting
12.2019 - 12.2019
Kitchen Hand
Red Rooster
12.2019 - 10.2021
Victorian Certificate of Education -
Wellington Secondary College
02.2016 - 11.2021
Wallarano Primary School
02.2009 - 12.2015