Jonathan Prasad

Dynamic IT Professional with over 5 years of experience in leading secure technology infrastructure projects, specializing in network security, VPN deployment, and disaster recovery. Certified in top industry credentials (JNCIA-SEC, CCNA, Google Cybersecurity), I excel at driving large-scale upgrades and managing complex IT environments with a focus on security and compliance. Proven leader in optimizing infrastructure and ensuring seamless operations.

• JNCIA-SEC
• JNCIA-Junos
• Comptia Network Infrastructure Professional
• Comptia Server +
• Comptia N+
• Cisco Certified Network Associate
• NDG Linux Essentials
• Fortinet NSE 1
• Fortinet NSE 2
• Cisco Certified Account Manager SBM
• Google Cybersecurity Professional Certificate
• Comptia Security +

• Malo Vaurasi, Head of Information Technology, BRED Bank, 7920155, malo.vaurasi@bred.com.fj
• Daniel Livino, Head of Corporate Banking, BRED Bank, 7920170, daniel.livino@bred.com.fj
• Susie Fesaitu, Head of Retail, BRED Bank, 9989824, susie.fesaitu@bred.com.fj
• Anuj Naidu , Telstra , + 61427921889 | +61418501663

Migration from HPBX to 3CX System and Call Center Setup

• Oversaw the transition from an HPBX telephony system to a 3CX platform, which included establishing a new call center function to enhance customer service operations. The project also encompassed the integration of the 3CX system with Active Directory, enabling single sign-on capabilities for streamlined user access and improved security.

Implementation of PaperCut for Secure Printing and Scanning  

• Implemented PaperCut to enhance the security of printing, scanning, and related functions. This project involved configuring and deploying PaperCut across the organization to ensure secure document handling and compliance with data protection policies.

Relocation of Disaster Recovery Site

• Successfully managed the relocation of a Disaster Recovery site, ensuring minimal downtime and continued business continuity. This project involved careful planning, coordination, and execution to maintain the integrity and availability of critical systems during the transition.

Implementation of DMVPN / EIGRP 

• Deeployed Dynamic Multipoint VPN (DMVPN) solution leveraging EIGRP to ensure secure and scalable connectivity across multiple remote branches and ATM locations. This implementation enhanced the network’s flexibility and reliability, allowing seamless communication between sites while maintaining robust security standards. The solution also simplified network management and supported future expansion as the organization grows.

Migration from G Suite to Office 365

• Oversaw the migration from G Suite to Office 365, ensuring a smooth transfer of data and facilitating user adoption through effective communication and support. The transition was carefully managed to minimize disruption and maintain business continuity throughout the process.

OTRS Implementation

• Deployed and configured OTRS (Open-source Ticket Request System) for improved incident and service request management.

VPN Implementation for Work-from-Home (WFH) Users

• Developed and implemented a VPN solution to support remote work, enhancing security and connectivity for employees working from home.

Telephone System Implementation (120+ Users)

• Managed the implementation of a new telephone system, supporting over 120 users, with a focus on scalability and user-friendliness.

Disaster Recovery Implementation (Hot / Warm Sites)

• Designed and implemented a disaster recovery plan, establishing hot and warm sites to ensure business continuity.

Core Infrastructure Upgrade

• Led the upgrade of core infrastructure, including all BBF servers and network elements, to improve performance and reliability.

Deployment of Wi-Fi Mesh in BBF Branches

• Implemented a Wi-Fi mesh network across BBF branches to provide consistent and robust wireless connectivity.

Implementation of Cash Deposit Machines

• Oversaw the deployment of cash deposit machines, integrating them with existing financial systems for efficient processing.

Access Control Systems Upgrade

• Upgraded access control systems to enhance security and streamline management of physical access to facilities.

Implementation of Dynamic ARP Inspection (DAI) & ARP Inspection

• Implemented DAI and ARP inspection to prevent ARP spoofing and enhance network security.

Implementation of Network Access Control (NAC)

• Deployed a Network Access Control system to enforce security policies and ensure only authorized devices access the network.