Summary
Overview
Work History
Education
Skills
Personal Qualities
Hobbies and Interests
References
Languages
Timeline
Generic

JONATHAN VASQUEZ

Essendon,VIC

Summary

Enthusiastic Sales, Recruitment Consultant and Customer Service professional with expertise in communication and negotiating. Highly proficient at networking and headhunting to find potential candidates. Diligently pursue every chance to capture new business by monitoring properties, organising lead data and maintaining efficient schedules.

Overview

9
9
years of professional experience

Work History

Sales Consultant

Optus Digital World Pty Ltd
09.2022 - Current
  • Responsible for the day to day situations and challenges occurring in the store
  • Use own skill, experience and knowledge to manage these day to day tasks effectively, professionally and efficiently
  • Directly responsible to promote and sell all the products and services of Optus World, in the most profitable way possible
  • Use own initiative to usefully occupy oneself throughout the day, and attend to issues as they present themselves
  • Diligently and reliably carry out own regular duties, and any additional tasks allocated to you.

Recruitment Consultant

Titanium Recruitment
11.2021 - 08.2022
  • Forming relationships with Real Estate business owners
  • Outbound calls/prospecting
  • Meeting with clients and candidates
  • Follow up potential clients to close sales and develop a client list
  • Consult with your clients to understand their recruitment needs
  • Produce job adverts and publish them online to attract candidates
  • Screen and short-list candidates using recruitment software Job Adder.

Sales Executive

Tomassi & Co
07.2020 - 10.2021
  • Provide Residential Sales Assistant to the Head of Residential Sales to list and sell established real estate
  • Responsible for and involved in the marketing, set-up and administrative tasks when taking a property to market, inclusive of but not limited to prospecting
  • Preparing appraisals and listing presentations and reporting
  • Projects off the plan sales, established sites and built residential/commercial properties
  • Other ad-hoc tasks as required.

Customer Contact Officer

Serco Asia Pacific
01.2020 - 07.2020
  • Provide customer service to client’s customers via telephone, email, and other media types
  • Answer customer inbound calls on behalf of an Australian Government department
  • Manage complex enquiries and measured against consistent KPIs with an emphasis on strong attention to detail and good time management in resolving customer enquiries
  • Identity when an escalation is required and follow the agreed process
  • Handle complaints, troubleshooting problems and provide information
  • Take ownership of customer enquiries and follow through to resolution (end-to-end)
  • Logging all customer incidents accurately, clearly, and completely in the required systems
  • Liaise with other departments both internal and external to Serco
  • Pro-actively keep up to date with Serco and clients’ products, business processes and service opportunities
  • Maintain confidentiality, security, privacy, and integrity of the operations in accordance with the requirements of the contract
  • Be fully conversant with all relevant policies and procedures.

Sales Executive

Ray White Real Estate
01.2017 - 12.2019
  • Conducting my own listing campaigns
  • Constant communication with clients
  • Door knocking and prospecting to generate business
  • Deal with enquiries from prospective buyers and sellers via email, phone, and face to face
  • Conducting own open home for inspections and auctions
  • Prepare documentation for home evaluations
  • Present potential listing to sellers
  • Call backs after opens
  • Prepare CMA packs for evaluations
  • Assisted at Auctions
  • Liaised and negotiated with buyers.

Year 12 VCAL Program

Nelson Alexander
01.2015 - 12.2015
  • Shadow in all areas of Real Estate such as Rentals, Sales, and Reception one day a week for a year
  • Assisted Director with any errands needed
  • Filing and other administrative duties.

Education

Accelerate and One System Trainings –Real Estate Ray White
06.2018

Agent’s Representative, Kangan Institute – Broadmeadows
12.2015

Year 12, St Bernard’s College – Essendon
01.2015

Skills

  • Microsoft Office Suite including Word and Excel and Power point
  • Researching the internet and use of multiple programs such Seek, Job Adder, MyGov, IVR System Gateway, RP data, Real Estate platform and ownership data
  • Database management and data analysis
  • Social media platforms
  • Demonstrations
  • Product and Service Knowledge
  • Community Networking
  • Territory Expansion
  • Customer Liaison

Personal Qualities

  • Strong leadership qualities with a strong sense of initiative, flexibility, and accountability
  • Excellent organisational, planning and time management skills
  • Great listener, team player and easily cultivates and gains client trust
  • Demonstrated ability to work in a customer orientated environment
  • Tenacious and well presented
  • Bilingual – Excellent communicating skills in English and Spanish
  • Natural ability to form relationships with people from all walks of life

Hobbies and Interests

  • Well-travelled internationally and enjoys exploring different cultures and cuisines.
  • Keeping healthy and fit
  • Former National and International Karate Champion

References

Available upon request.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Consultant

Optus Digital World Pty Ltd
09.2022 - Current

Recruitment Consultant

Titanium Recruitment
11.2021 - 08.2022

Sales Executive

Tomassi & Co
07.2020 - 10.2021

Customer Contact Officer

Serco Asia Pacific
01.2020 - 07.2020

Sales Executive

Ray White Real Estate
01.2017 - 12.2019

Year 12 VCAL Program

Nelson Alexander
01.2015 - 12.2015

Accelerate and One System Trainings –Real Estate Ray White

Agent’s Representative, Kangan Institute – Broadmeadows

Year 12, St Bernard’s College – Essendon

Similar Profiles

CREATE PROFILE
JONATHAN VASQUEZ