Jonathan Wood

• Additionally worked For from August 2020 to December 2022
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Negotiated purchase prices and explained sales, warranty and optional products.
• Used Microsoft Word, Excel, Adobe and other software tools to create documents and other communications.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Created plans and communicated deadlines to complete projects on time.
• Worked with customers to understand needs and provide excellent service.
• Purchased and oversaw inventory of supplies, tools and equipment.
• Maintained workshop activities in line with budget requirements.
• Identified areas in need of improvement and developed plans to correct problems.
• Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
• Facilitated sale total of more than $9 million worth of machinery over

• Student Representative Council Member
• Class Representative
• Placement One Aged Care: Gardenia (Chelsea) 80 hours
• Placement Two Subacute: Peninsula Health Golf Links Road, 80 hours
• Placement Three Acute: Peninsula Health Surgical Centre, 80 hours
• SCHEDULED - Placement Four Acute: Healthe Care Mulgrave (13-01-25 to 07-02-25)
• Overall WAM of 80 >
• Excellent communication skills, both verbal and written.
• Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.

kResolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.

• Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
• Boosted sales through effective merchandising strategies and attention to product placement on floor.
• Served as positive role model for staff, exemplifying strong leadership qualities and commitment to company values.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Managed inventory levels of to minimize stock discrepancies, conducting routine audits and adjusting orders accordingly.
• Ensured store cleanliness and safety with consistent inspections and proactive maintenance tasks.
• Collaborated with management team for strategic planning purposes, offering valuable insights based on firsthand experience at floor level.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
• Negotiated purchase prices and explained sales, warranty and optional products.
• Used Microsoft Word, Excel, Adobe and other software tools to create documents and other communications.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Created plans and communicated deadlines to complete projects on time.
• Worked with customers to understand needs and provide excellent service.
• Purchased and oversaw inventory of supplies, tools and equipment.
• Maintained workshop activities in line with budget requirements.
• Identified areas in need of improvement and developed plans to correct problems.
• Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
• Facilitated the sale total of more than $5 million worth of machinery

• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
• Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts
• Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
• Pursued resolutions to achieve complete satisfaction, including tracking down hard-to-find merchandise at other locations
• Scored highly on independent reports from mystery shoppers
• Used consultative sales approach to understand customer needs and recommend relevant offerings
• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
• Displayed merchandise by arranging in appealing and orderly way to boost sales
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
• Kept on top of changes to store products and promotions to maintain strong sales
• Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behaviours