Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Jonathan Fisher

Calwell

Summary

Results-driven management professional with extensive experience in leading branch operations and maximizing efficiency. Known for fostering collaborative work environment and achieving high-performance results. Reliable and adaptable, with excellent skills in leadership and client relations.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Branch Manager

Clark Equipment Sales
10.2011 - Current
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Monitor and adhere to legislation and ensure WHS compliance
  • Perform multiple roles across the branch, eg sales of machinery, rentals or spare parts support.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set and maintain several staff members for 10+ years

Spare Parts Manager /Workshop Coordinator

Formach Pty Ltd
03.2000 - 10.2011
  • Increased spare parts inventory accuracy by implementing a robust tracking system and conducting regular audits.
  • Entered all line items manually into new system
  • Maintained customer relations and recommended when upgrade of machine should be considered
  • Trained staff members on proper procedures for handling delicate or expensive components, minimizing breakages and losses during storage or transport.
  • Improved communication between departments by developing clear processes for requesting, receiving, and returning spare parts.

Spare Parts Interpreture

Canberra Star Motors
08.1999 - 03.2000
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Submitted warranty claims for several brands
  • Sales -Internal, external trade and retail
  • Purchasing

Spare Parts Interpreture

Lennock Motors
01.1993 - 08.1999
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Certificate 4 in Training & Assessment

Canberra Institute of Tech
Canberra, ACT
05-2012

Certificate in Automotive Spare Parts

Canberra Institute of Tech
Canberra, ACT
06-1994

Year 12 Certificate

Lake Tuggeranong College
Canberra, ACT
12-1992

Skills

  • Branch operations management
  • Customer service
  • Customer relationships
  • Excellent time management skills
  • Excellent work ethic
  • Coaching and mentoring
  • Team supervision
  • Client relationship management
  • Employee development

Certification

Cert 4 in Training and Assessment

Drivers licence (manual)

White Card (work safely in construction industry)

Asbestos awareness

Silica awareness

Forklift License (high risk)

Skid steer loader licence

Excavator licence


Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Watching Movies and TV Shows
  • Auto Repair/Restoration
  • Motorcycling
  • Pets (dog)

Timeline

Branch Manager

Clark Equipment Sales
10.2011 - Current

Spare Parts Manager /Workshop Coordinator

Formach Pty Ltd
03.2000 - 10.2011

Spare Parts Interpreture

Canberra Star Motors
08.1999 - 03.2000

Spare Parts Interpreture

Lennock Motors
01.1993 - 08.1999

Certificate 4 in Training & Assessment

Canberra Institute of Tech

Certificate in Automotive Spare Parts

Canberra Institute of Tech

Year 12 Certificate

Lake Tuggeranong College

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Jonathan Fisher