Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joni Gephart

Yangebup,WA

Summary

Seeking to expand and utilize my current skill set and find a role with growth and development. My can do attitude and desire to work hard and help others can only be considered to be an asset to any industry. I believe in hard work and enjoy the sense of achievement that comes with mastering new challenges.

Overview

25
25
years of professional experience

Work History

Administration Manager

Empyrean Build
03.2024 - Current

Daily Running of the Office

Purchase Order Generation

Account Payable and Receivable

Obtaining Quotes from Trades and Suppliers

Council Permit Applications

Payroll

Management Of Project Files

Client Selection Documents

Head Office Co-Ordinator

SMS Group Services
11.2018 - 02.2024
  • Costing, Processing and Payment of All Supplier Invoices
  • Weekly Admin and Finance Reporting
  • Reconciling of all Company Bank Accounts and Credit Cards
  • Purchasing and Raising of Company Purchase Orders
  • Allocation of All Incoming Customer Payments
  • Invoicing of all Projects Metro and Southwest
  • Management of all Company Jobs and maintenance of Digital Job Files (Teams)
  • All Debtor and Creditor Control
  • Mine Site Timesheet Reconciliation for Client Invoicing
  • Management of company Job allocation from start to finish
  • Job Costing and Reporting

Office Manager

Ants Plumbing
07.2015 - 10.2018
  • Maintaining and managing company website and marketing/advertising campaigns
  • Running company Facebook page
  • Weekly, Fortnightly and Monthly payroll for all staff and tradesman
  • Superannuation, ATO and Long Service Leave calculations and management
  • Calculation and payment of Payroll Tax and Directors PAYG and BAS
  • Managing Office team of3 Staff
  • Weekly Bank Account Reconciliation
  • All Accounts Payable and Receivable
  • Reconciliation and Payment of all Company Credit Cards
  • Managing Fuels Cards and Reconciling Monthly Fuel Account
  • Oversee Maintenance Schedule of all Company Plumbing Vans
  • All Insurance Claims for Vehicles and Workers Compensation
  • Management of all Overdue Debtors
  • Time off expanding my family

Medical Receptionist and Administrator

Family Neuro Health Centre
01.2009 - 08.2009
  • Maintaining and managing company website and marketing initiatives
  • Managing accounts payable and receivable and payroll and maintaining accounts database
  • Maintaining the medical front desk and providing both computerised and manual scheduling, billing, and health/insurance records supervision
  • Maintaining regular communication between patients, staff and physicians
  • Plan medical screenings and following up appointments for patients to get their results
  • Adhering to standards and procedures to ensure that a timely referral is issued immediately to ensure the patient the best possible care for ongoing medical issues
  • Office administration duties
  • Performing medical data entry

Payroll Manager and Systems Administrator

Automotive Holdings Group – Giant Auto’s
04.2000 - 01.2007
  • Payroll Manager:
  • Responsible for the processing and management of fortnightly payroll for over200 staff members
  • Ensuring strict deadlines for processing payments are met to the standards of the company policy
  • Management of superannuation recondition and monthly payments
  • Facilitating monthly reconciliations of payroll and superannuation accounts
  • Documenting and ensuring monthly payroll tax returns are completed to company standards
  • Management and maintenance of payroll systems and databases
  • Customer Service Representative:
  • Responding to customer enquiries and ensuring their needs are met with professionalism and accurate information
  • Ability to manage and negotiate customer complaints to an amicable resolution
  • Operating as a customer liaison between sales staff and the customer, to ensure that a satisfactory outcome is experienced by both parties
  • Proactive towards housekeeping and daily tasks, competent to work unsupervised when required
  • Ability to work well in a team environment and contributed to the team which won Best Nissan Dealership2006
  • Provide support to other members of the team and leading by example whilst coaching new team members
  • Administration Management :
  • Managing a large administration team in absence of the company financial controller
  • Leading and coordinating the company safety team to adhere to strict company standards
  • Head of the social committee with a keen focus on improving and restoring a stronger team environment
  • Administration Officer:
  • Facilitating departmental job costing and processing
  • Accumulating and delivering monthly departmental gross profit calculations
  • Performing large quantities of data entry costing figures to achieve accurate calculations
  • Assisting with Reception duties where required
  • Overseeing accounts payable and receivable
  • Maintaining and updating administration databases
  • Systems Administrator - Promoted to Systems Administrator in July2002
  • Installation of computer programs to ensure a fast and effective network for the dealership
  • Research and trouble shoot problems that arise and resolve quickly
  • Provide new employees with their log on requirements for the Dealerships network
  • Liaising with the AHG Head Office regarding dealership requirements and practices

Receptionist and Waitress

Sun Moon Resort
05.2004 - 05.2006
  • Answering all incoming calls regarding hotel and restaurant reservations and enquiries
  • Managing the front desk and greeting customers
  • Performing administrative duties for the front desk
  • Delivering an exceptional level of Customer Service to all guests to ensure complete satisfaction
  • Preparing and delivering food and beverages to hotel patrons
  • Cash handling, operation and balancing of hotel till

Education

AHG Information Technologies Training Courses
01.2007

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Thornlie Senior High School
12.1992

Skills

  • Accomplished customer service agent, with vast and varying experience including:
  • Confident and capable installing and managing company databases
  • Proven ability to follow company guidelines
  • Excellent customer relation and service skills
  • Excellent written and verbal communication skills
  • Ability to manage and negotiate customer complaints to an amicable resolution
  • Confident telephone manner and highly capable administrative skills
  • Experience with cash handling
  • Able to meet tight deadlines and schedules and proven to thrive working under pressure
  • Excellent time management skills and ability to work unsupervised as well as within a team environment
  • Proven skills with staff training and supervision
  • Excellent Accounts and Reconciliation Skills
  • Documentation and reporting
  • Office management
  • Calendar management
  • Budgeting and financial management
  • Project planning
  • Scheduling
  • Bookkeeping
  • Credit and collections
  • Payroll and budgeting

Timeline

Administration Manager

Empyrean Build
03.2024 - Current

Head Office Co-Ordinator

SMS Group Services
11.2018 - 02.2024

Office Manager

Ants Plumbing
07.2015 - 10.2018

Medical Receptionist and Administrator

Family Neuro Health Centre
01.2009 - 08.2009

Receptionist and Waitress

Sun Moon Resort
05.2004 - 05.2006

Payroll Manager and Systems Administrator

Automotive Holdings Group – Giant Auto’s
04.2000 - 01.2007

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Thornlie Senior High School

AHG Information Technologies Training Courses
Joni Gephart