Jonny Khoshaba
Retail Sales Assistant
Craigieburn,Victoria
Summary
Dedicated and passionate about supporting individuals within the justice system, I seek to apply my knowledge of legal and dispute studies to advocate for and assist those facing challenges within the criminal justice system. My goal is to contribute to a more accessible and supportive legal environment by working in roles such as victim support, youth justice, or counselling for individuals navigating legal difficulties. With a strong understanding of legal processes and a commitment to justice reform, I aim to make a meaningful impact by ensuring that those affected by the system receive the guidance and support they need to improve their overall experience and well-being.
A dedicated and hardworking professional who takes pride in delivering excellence in every task. Known for a strong work ethic, I consistently bring organization, responsibility, and a calm yet motivated attitude to the team. A reliable and enthusiastic team player, I strive to foster a positive and productive workplace environment while continuously improving my skills. With a passion for personal growth and professional development, I aim to apply my abilities and experiences to excel in the legal field, contributing effectively to any organization’s success.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Intern
Bridge of Hope Innocence Initiative BOHII
03.2025 - 06.2025
- I am currently completing an internship at the Bridge of Hope Innocence initiative (BOHII) collaborating with fellow interns and legal professionals to investigate cases of wrongful convictions and work to reform issues that lead to injustice.
- As part of my role, I am responsible for several key tasks, including:
- Conducting in-depth case reviews to assess evidence used in convictions, identifying potential miscarriages of justice and opportunities for exoneration.
- Researching and analyzing new evidence to support wrongful conviction claims, including forensic reports, witness statements, and legal documentation.
- Evaluating client applications to determine eligibility for investigation, gathering and assessing additional case materials.
- Assisting in organizing and reviewing case files, ensuring accuracy and relevance for ongoing investigations.
- Liaising with witnesses, experts, and legal professionals to collect information and strengthen case findings.
- Contributing to research on systemic issues in the criminal justice system, including forensic science, legal policy, and wrongful conviction factors.
- Preparing reports and documentation to present findings to case managers and program leadership.
- Developing a strong understanding of post-conviction review processes, criminal appeals, and the broader implications of wrongful convictions.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Prepared project presentations and reports to assist senior staff.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
Team Member and Department Leader (footwear)
Rebel Sport
10.2022 - Current
- Successfully developed exceptional interpersonal and sales skills by engaging with customers, understanding their needs, and providing tailored recommendations, consistently aiming to be the top-performing salesperson.
- Gained in-depth knowledge of various shoe specifications, including support, cushioning, and performance, to provide personalized advice and match customers with the most suitable footwear for their needs.
- Entrusted with overseeing the Shoes department, managing both floor stock and back-of-house operations, ensuring:
- Stock is organized and accessible in the backroom for efficient operations.
- Display shelves are clean, orderly, and visually appealing, with products strategically arranged to maximize sales.
- Proper placement and categorization of shoes to improve customer experience and sales performance.
- Demonstrated strong leadership and organizational abilities by taking responsibility for inventory management, cleanliness, and product presentation.
- Contributed to a positive shopping experience through clear communication and excellent customer service, building trust and rapport with both customers and team members.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Cashier and Night Shift Assistant
IGA + Liquor Express
12.2021 - 08.2022
- Assisted customers at the register and ensured timely restocking of shelves and fridges.
- Maintained store cleanliness during night shifts with a co-worker.
- Obtained and utilized RSA certification to sell alcohol responsibly.
- Operated a coffee machine to prepare a variety of beverages for customers.
Warehouse Worker
TRP Recruitment
05.2022 - 07.2022
- Worked at Road Gear unloading containers, organizing products onto pallets, and preparing them for wrapping.
- At Allied Express, managed conveyor belts, unloaded packages onto designated pallets, and wrapped them for shipping.
Education
Bachelor - legal & Dispute studies
RMIT University
06-2025
Secondary education -
Gladstone Park Secondary College
Skills
effective team collaboration
interpersonal communication skills
Skilled in managing stress levels
interpersonal skills
Effective organization
Prioritization and scheduling
Effective case oversight
Decision-making
Documentation and reporting
Documentation proficiency
Active listening
Problem-solving
Conflict resolution
Timeline
Intern
Bridge of Hope Innocence Initiative BOHII
03.2025 - 06.2025
Team Member and Department Leader (footwear)
Rebel Sport
10.2022 - Current
Warehouse Worker
TRP Recruitment
05.2022 - 07.2022
Cashier and Night Shift Assistant
IGA + Liquor Express
12.2021 - 08.2022
Bachelor - legal & Dispute studies
RMIT University
Secondary education -
Gladstone Park Secondary College