Jonty Fratel
Perth
Summary
Professional workshop leader with comprehensive background in workshop management, specializing in optimizing operational efficiency and enhancing productivity. Known for strong focus on team collaboration and achieving consistent results, adaptable to changing needs. Expertise in equipment maintenance, workflow optimization, and maintaining rigorous safety protocols.
Overview
7
7
years of professional experience
Work History
Workshop Manager
Stihl Shop Redcliffe
02.2024 - Current
- Purchased and oversaw inventory of supplies, tools and equipment.
- Enhanced customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
- Implemented quality control measures that resulted in fewer product defects returned from customers.
- Ensured timely completion of projects with effective resource allocation and scheduling.
- Provided leadership, guidance and support to staff members.
- Assisted in shopfront sales aiding to complete sales quotas.
- Used knowledge of product to aid customers in selecting the correct machinery based on their needs resulting in a better satisfaction.
- Communicated with customers and keeping strong buisness relations.
Apprentice Mechanic
Stihl Shop Redcliffe
07.2020 - 12.2023
- Assisted senior mechanics with complex repairs, gaining hands-on experience and improving technical skills.
- Took advantage of opportunities to learn new systems and repair procedures.
- Cleared work areas of debris and organized supplies to maintain safety and appearance.
- Studied manuals and repair books to increase knowledge and mechanical understanding of vehicles.
- Cleaned and organized work areas, tools and equipment to support productivity.
- Shadowed qualified personnel, learning procedures for completing repairs and taking notes.
- Attending TAFE and completing graded tasks and assessments to a high standard.
Carpenter Laborer
WA Timber Decking
01.2020 - 06.2020
- Used previous skills from a Certificate II in Construction and Building to aid in the completion of new constructions and the maintenance of multiple past
- Safely operated power tools like saws, drills, sanders, routers consistently throughout each project''s life cycle while minimizing waste materials generated during production processes effectively reducing overall expenses incurred during execution phase
- Performed demolition tasks as needed, carefully removing existing structures and materials while preserving the integrity of surrounding areas.
- Enhanced client satisfaction by maintaining a clean and organized worksite, ensuring minimal disruption to their daily lives.
Laborer
Multiple Businesses
02.2018 - 12.2019
- Completed 1 day a week at multiple construction related businesses over the course of a 2 year period as part of schooling and TAFE qualifications for a Certificate II Construction and Building
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to labourer tasks.
- Performed general housekeeping and cleaning tasks.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
Education
Certificate III - Small Motor Mechanic
South Metropolitan TAFE
Perth, WA11-2023
Certificate II - Construction And Building
Construction Training Fund
Hazelmere, WA12-2019
Skills
- Workshop organization
- Inventory coordination
- Repairs proficiency
- Equipment troubleshooting
- Repairs
- Job scheduling
- Customer service
- Problem-solving
- Multi-tasking strength
- Sales expertise
- Product sales
- Customer needs assessment
Timeline
Workshop Manager
Stihl Shop Redcliffe
02.2024 - Current
Apprentice Mechanic
Stihl Shop Redcliffe
07.2020 - 12.2023
Carpenter Laborer
WA Timber Decking
01.2020 - 06.2020
Laborer
Multiple Businesses
02.2018 - 12.2019
Certificate III - Small Motor Mechanic
South Metropolitan TAFE
Certificate II - Construction And Building
Construction Training Fund
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