Versatile, hardworking and passionate individual with 5 years in customer service. A clear communicator and hard worker who enjoys connecting with others. i enjoy a challenge and strive to make sure everyone is happy and enjoying there visit.
Overview
4
4
years of professional experience
Work History
Manager
Subway
02.2023 - Current
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Established team priorities, maintained schedules and monitored performance.
Made sure all customers had been taken care of and received the up most service.
Cook
Piato Restaurant
01.2022 - 01.2023
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Cook
Ozmosis café, kitchen
01.2021 - 12.2021
Set up and broke down kitchen for service.
Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
Barista
Koffeez
09.2019 - 06.2021
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Education
High School Diploma -
Trinity Bay State High School
QLD
11.2022
Certificate II - Resources And Infrastucture
Australian Drilling Institute
QLD
06.2022
Skills
Schedule Preparation
Computer Skills
Budget Management
Negotiation and Conflict Resolution
Multitasking and Organization
Staff Supervision
Interests Hobbies Special Achievements
Completed Certificate 1 in hospitality
School based apprenticeship offered after work experience (Ochre)
Completed Certificate 2 in Resource and Infrastructure