Summary
Overview
Work History
Education
Skills
Timeline
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Jonty O'Byrne

Summary

Proven Plumber and team player with a track record of resolving emergency situations and ensuring customer satisfaction at Chadoak Plumbing. Excels in troubleshooting and preventive maintenance, alongside a commitment to continuous learning and excellent customer service. Demonstrates strong problem-solving abilities and a friendly, positive attitude, contributing to efficient project completion and client trust.

Overview

7
7
years of professional experience

Work History

Plumber

Chadoak Plumbing
02.2020 - Current

Worked as a part of the maintenance division to complete a variety of different plumbing work including:


  • Repairing plumbing systems, components, and equipment.
  • Resolving emergency plumbing situations quickly and efficiently to minimize property damage for customers.
  • Providing excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
  • Inspecting sewers and piping systems to assess quality and condition.
  • Eliminated risks by correctly identifying potential safety hazards and adhering to safety requirements.
  • Installed new plumbing systems in various types of buildings following local building codes and regulations.
  • Performed regular maintenance on plumbing systems.
  • Providing an on-call 24/7 emergency plumbing service.
  • Writing reports and job descriptions in order to summarise works and provide reports to clients.

Employee

McDonald's
05.2017 - 08.2020
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked well in a team setting, providing support and guidance.

Education

Certificate III in Plumbing - Plumbing

Holmesglen Institute
Chadstone, VIC
08.2023

Certificate III in Retail - Retail

McDonald's Australia Ltd
Melbourne
06.2019

VCE Certificate -

Mount Waverley Secondary College
Mount Waverley, VIC
12.2019

Skills

  • Skilled with both hand and power tools
  • Troubleshooting
  • Cooperative team member
  • Problem Solving
  • Active Listening
  • Continuous Learning Commitment
  • Problem-Solving
  • Safety Protocols
  • Preventive Maintenance
  • Friendly, Positive Attitude
  • Customer Service
  • Time Management

Timeline

Plumber

Chadoak Plumbing
02.2020 - Current

Employee

McDonald's
05.2017 - 08.2020

Certificate III in Plumbing - Plumbing

Holmesglen Institute

Certificate III in Retail - Retail

McDonald's Australia Ltd

VCE Certificate -

Mount Waverley Secondary College
Jonty O'Byrne