Jonty Redmond
Bayswater Perth ,WA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing exceptional service. In-depth understanding of safe food handling practices and work well under pressure. I always pursue opportunities to learn new skills and contribute to group success. Im Committed to delivering exceptional customer service and exceeding customers expectations!
Overview
5
5
years of professional experience
1
1
Certification
Work History
Computer Salesman
Harvey Norman Computers
11.2022 - Current
- Trained store associates on computer products, technology and service offerings.
- Stayed in frequent communication with district management via phone, Zoom and email to remain current on changing computer sales strategies.
- Documented customer orders and processed accurate payments for products, warranties and support contracts.
- Engaged customers throughout sales process and followed store procedures to maximize satisfaction.
Retail Assistant
Planet Pet And Aquarium
01.2019 - 11.2022
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Maintained clean and organized boarding areas to promote animal wellbeing.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Assisted customers with prompt and polite support in-person and via telephone.
- Educated customers on animals nutritional needs and gave precise information and advice on all topics of the pet industry
Coffee Barista
Zarraffa's Coffee
09.2021 - 06.2022
- Brewed and served coffee/ tea
- Kept product inventory stocked during times of customer congestion and high demand.
- Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
- Controlled line and crowd with quick, efficient service.
Education
Year 7-12 -
John Paul College
Kalgoorlie English Certificate in 2018 -
John Paul College
Humanities And Social Science Certificate in 2018 -
John Paul College
Citizenships Award in 2016 -
Boulder Primary School
Skills
- POS systems
- Retail transactions processing
- Profit Margins
- Stocking and replenishing
- Communication skills
- Product and service sales
- Good telephone etiquette
- Well presented
- Merchandising and Display
- Sales and Marketing Strategy
Additional Information
15/12/2004
Certification
Harvey Norman Customer service Certificate X3
Timeline
Computer Salesman
Harvey Norman Computers
11.2022 - Current
Coffee Barista
Zarraffa's Coffee
09.2021 - 06.2022
Retail Assistant
Planet Pet And Aquarium
01.2019 - 11.2022
Year 7-12 -
John Paul College
English Certificate in 2018 -
John Paul College
Humanities And Social Science Certificate in 2018 -
John Paul College
Citizenships Award in 2016 -
Boulder Primary School
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