Joonho oh
Perth
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
1
1
Certification
1
1
Language
Work History
Buffet Server
VIPS Restaurant
05.2024 - 06.2024
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Implemented creative ideas for improving buffet presentation, enhancing visual appeal for guests upon arrival.
- Collaborated with kitchen staff to ensure timely replenishment of buffet items, minimizing wait times for guests.
- Maintained a clean and organized buffet area, ensuring a pleasant dining experience for guests.
Korean BBQ Hospitality Expert
Local Korean BBQ Restaurant
03.2024 - 04.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Burger Maker
Frank Burger
01.2024 - 03.2024
- Streamlined order preparation by effectively multitasking and prioritizing tasks during peak hours.
- Maintained up-to-date knowledge of industry trends and market demands through regular research and professional development opportunities.
- Contributed to increased sales by creating visually appealing and delicious burgers that met customers'' expectations.
- Applied problem-solving skills to address equipment malfunctions, notifying supervisors when necessary and quickly adapting to maintain workflow.
Skills
Excellent customer service
Food presentation
Cleanliness standards
Menu Knowledge Expertise
Adaptability Flexibility
Teamwork
Outstanding physical stamina
Dedicated and Strong Work Ethic
Additional Information
Committed to self-improvement through regular workouts at the gym, maintaining physical fitness and discipline. With 10 years of Taekwondo training, I have developed resilience, focus, and strong work ethics.
Certification
RSA Certification
Timeline
RSA Certification
11-2024
Buffet Server
VIPS Restaurant
05.2024 - 06.2024
Korean BBQ Hospitality Expert
Local Korean BBQ Restaurant
03.2024 - 04.2024
Burger Maker
Frank Burger
01.2024 - 03.2024