Joonho oh
Perth
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
1
1
Certification
1
1
Language
Work History
Buffet Server
VIPS Restaurant
05.2024 - 06.2024
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Implemented creative ideas for improving buffet presentation, enhancing visual appeal for guests upon arrival.
- Collaborated with kitchen staff to ensure timely replenishment of buffet items, minimizing wait times for guests.
- Maintained a clean and organized buffet area, ensuring a pleasant dining experience for guests.
Korean BBQ Hospitality Expert
Local Korean BBQ Restaurant
03.2024 - 04.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Burger Maker
Frank Burger
01.2024 - 03.2024
- Streamlined order preparation by effectively multitasking and prioritizing tasks during peak hours.
- Maintained up-to-date knowledge of industry trends and market demands through regular research and professional development opportunities.
- Contributed to increased sales by creating visually appealing and delicious burgers that met customers'' expectations.
- Applied problem-solving skills to address equipment malfunctions, notifying supervisors when necessary and quickly adapting to maintain workflow.
Skills
Excellent customer service
Additional Information
Committed to self-improvement through regular workouts at the gym, maintaining physical fitness and discipline. With 10 years of Taekwondo training, I have developed resilience, focus, and strong work ethics.
Certification
RSA Certification
Timeline
RSA Certification
11-2024
Buffet Server
VIPS Restaurant
05.2024 - 06.2024
Korean BBQ Hospitality Expert
Local Korean BBQ Restaurant
03.2024 - 04.2024
Burger Maker
Frank Burger
01.2024 - 03.2024
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