Jordan Alexander
Bayswater,VIC
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
9
9
years of professional experience
Work History
Repair Team Leader
Flowmatrix
11.2019 - Current
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Maintained a clean and organized worksite to improve productivity and reduce risks of accidents.
- Maintained strict adherence to deadlines, successfully delivering reports on time without compromising quality.
- Mentored junior technicians, sharing knowledge and expertise to foster professional growth within the team.
Retail Worker
FJs Discount Tools
02.2018 - 08.2019
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting correct change.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Pizza Shop Assistant
Vinny’s Pizza
10.2015 - 05.2019
- Maintained a clean and organized workspace, adhering to health code regulations for optimum food safety.
- Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
- Collaborated with team members for smooth operations during busy hours, minimizing wait times for customers.
- Supported kitchen staff by prepping ingredients and assembling pizza toppings as needed, expediting order fulfillment.
Education
Completed VCE -
Wantirna College
Wantirna, VIC2018
Skills
- Leading a team
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Goal Setting
- Safety processes and procedures
Timeline
Repair Team Leader
Flowmatrix
11.2019 - Current
Retail Worker
FJs Discount Tools
02.2018 - 08.2019
Pizza Shop Assistant
Vinny’s Pizza
10.2015 - 05.2019
Completed VCE -
Wantirna College
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