Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jordan Angarano

Greensborough

Summary

Dynamic Sales Associate with a proven track record at Nine West, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction and loyalty through exceptional problem-solving and teamwork. Skilled in POS system operation and maintaining an organized store environment, contributing to a seamless shopping experience.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Overview

4
4
years of professional experience

Work History

Sales Associate

Nine West
11.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Recommended shoe and bag styles for customers based on questions about events.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Check stock and inventory on our systems.
  • Gathered stock from the loading dock, identify the stock and placing the stock in storage.
  • Replaced missing items on display.

Cleaning Assistant

Zoe’s Cleaning Service
07.2021 - 03.2024
  • Mopped and vacuumed floors to remove residue and restore finished appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Used environmentally friendly cleaning products.
  • Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.

Education

Certificate III - Apparel, Fashion And Textiles

Kangan Institute
Melbourne, VIC
07-2026

High School Diploma -

Montmorency Secondary Collage
Montmorency, VIC
10-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Reliable and punctual
  • Cash handling

  • Cash register operation
  • Stocking and receiving
  • Store opening and closing
  • Product sales
  • POS system operation
  • Cleaning techniques

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Crafting and DIY Projects
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Drawing and Painting
  • Fashion
  • Creative Writing

Timeline

Sales Associate

Nine West
11.2024 - Current

Cleaning Assistant

Zoe’s Cleaning Service
07.2021 - 03.2024

Certificate III - Apparel, Fashion And Textiles

Kangan Institute

High School Diploma -

Montmorency Secondary Collage
Jordan Angarano