Jordan Ashley
Summary
Solid history of managing teams in high pressure environments. Skilled in customer communication and providing services that meet the clients' needs. Use initiative and creativity to enhance productivity and efficiency. Clear demonstration of problem solving abilities and decision making.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager, Gaming Manager, Social Media Coordinator
O'Malley's Hotel Sydney
03.2022 - 12.2024
- staff management and training/development of new hires
- cash handling, inventory management including extensive knowledge of products, POS system setups, gaming areas
- managed the venue promotion via social media
- communicated with alcohol and food reps regarding the best deals to promote and add certain stock
- cocktail manager
- management of events such as karaoke, live music/DJs, open mic nights and jackpot raffles whilst leading and motivating the staff/security at full capacity (200 PAX)
Supervisor, Gaming Manager
Strawberry Hills and Shakespeare Hotel Sydney
04.2023 - 12.2024
- staff management and training/development of new hires
- cash handling, inventory management including extensive knowledge of products, POS system setups, Me&U system set ups, gaming areas and teams
- cocktail manager/mixologist
- liaising with chefs
- managed the social media team to promote events and business
- management of events such as karaoke, live music/DJs and raffles whilst leading and motivating the staff/security at full capacity (600 PAX)
Supervisor, Barista
Coffee Joy Drive-Thru
09.2021 - 09.2022
- staff management and training/development of new hires
- cash handling
- managing inventory
- liaising with chefs
Retail Worker
Target Country Warragul
04.2017 - 12.2021
- excellent customer service
- cash handling
- managing inventory
- training/development of new hires
Education
High School Diploma -
St Paul's Anglican Grammar School
VIC11-2021
Skills
- Time management
- Responsible
- Resilient
- Customer service
- Team leadership
- Problem solving
- Respectful
- Task delegation
- Patient
- Adaptable
- Punctual
- Driven and Dedicated
- Learn quickly
- Excel under pressure
Certification
- First Aid Courses; HLTAID001 Provide Cardiopulmonary Resuscitation, HLTAID002 Provide Basic Emergency Life Support, HLTAID003 Provide First Aid. Completed in 2021
- Responsible Service of Alcohol (RSA) and Responsible Conduct of Gaming (RCG). Completed in 2024
Timeline
Supervisor, Gaming Manager
Strawberry Hills and Shakespeare Hotel Sydney
04.2023 - 12.2024
Manager, Gaming Manager, Social Media Coordinator
O'Malley's Hotel Sydney
03.2022 - 12.2024
Supervisor, Barista
Coffee Joy Drive-Thru
09.2021 - 09.2022
Retail Worker
Target Country Warragul
04.2017 - 12.2021
High School Diploma -
St Paul's Anglican Grammar School
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