Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
Generic

JORDAN BENNETT STEWART

Gulmarrad

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Manager

McDonald's
01.2022 - Current
  • Implemented many safety procedures to insure all crew members are working safely at all times
  • Used the skill of upselling towards customers that also helped them find foods they love
  • Identified areas of improvement in employee performance and developed strategies to increase productivity.
  • Demonstrated strong communication skills by providing feedback to employees on job performance and coaching them to improve their skillset.
  • Trained new staff on operational procedures and customer service best practices.
  • Resolved customer complaints promptly, maintaining high satisfaction levels within the team's service area.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Last year I organised “mchappy day”, using my skills and experience in the years I volunteered beforehand

Babysitter

Baby Sitting
01.2019 - Current
  • Developed trusting relationships with parents and adhered to adult instructions regarding child supervision.
  • Entertained and engaged with children using games, crafts, and other activities.
  • Showed excellent problem-solving abilities in order to resolve issues quickly and efficiently.
  • Performed cleaning and housework tasks to keep living space organized and sanitary.
  • Kept detailed records on each child's daily activities for reference purposes.
  • Taught basic skills such as brushing teeth, cleaning up, and dressing.
  • Assisted with homework or other educational activities when requested by parents or guardians.
  • I travel down there every few months to baby sit while their grandmother goes away

Education

ROSA -

Katoomba high school
Katoomba, Nsw
12.2021

Skills

  • Quality Assurance Controls
  • Efficiency Estimation
  • Opening and Closing Procedures
  • Role Modeling
  • Production Preparation
  • Organising volunteer work
  • Cash Handling
  • Sales Expertise
  • Team Leadership
  • Food Safety
  • Safe Food Handling
  • Staff Training
  • Customer Satisfaction
  • Station Preparation
  • Customer Service
  • Workplace Safety
  • Waste Storage
  • Team-Building Activities
  • Orientation Procedures
  • Open minded listening skills

Hobbies and Interests

I enjoy art, mostly with graphite pencils. I love gaming, reading and writing short stories

Certification

I am currently studying my certification 3 in community services and should be finished by August.

Timeline

Shift Manager

McDonald's
01.2022 - Current

Babysitter

Baby Sitting
01.2019 - Current

ROSA -

Katoomba high school

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JORDAN BENNETT STEWART