Jordan Bray
Brisbane,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
I have undertaken a plethora of laboring roles that I have enjoyed and am wanting to broaden my horizons further by moving into a challenging but rewarding sector. I currently hold a HR-B licence, have a strong aptitude for mechanical, electrical, problem solving and manual labour. I am looking to complete my electrical apprenticeship in the civil sector, I ended up terminating my last due to multiple issues with the company itself and their policies leading to some unfortunate events. I enjoyed the learning curve and have retained a lot of knowledge from my time there and want to get a trade behind me for job security.
Overview
9
9
years of professional experience
Work History
Guard Rail Construction Worker
Roadtek
Hemmant, QLD
05.2025 - Current
- Constructed and installed guard rails along highways and roadways.
- Operated hand and power tools for rail installation projects.
- Collaborated with team members to ensure project timelines were met.
- Conducted safety inspections of materials and job sites daily.
- Communicated effectively with project managers regarding task progress.
- Cleaned up debris from job sites upon completion of projects.
Spreader operator
Stabilised pavements
Logan, QLD
08.2024 - 05.2025
- Operated spreader machinery to distribute materials evenly across surfaces.
- Maintained equipment by performing routine inspections and minor repairs.
- Conducted quality checks on spread materials to ensure consistency and compliance.
- Operated Multi tyre and drum rollers, tractor brooms, aggregate spreaders and front end loaders
Drillers Offsider
DDH1
Brisbane , QLD
07.2023 - 08.2024
- Assisted with setting up and taking down drilling rig and various equipment.
- Inspected equipment for safety and functionality and completed regular maintenance.
- Protected personnel and assets by adhering to established safety policies and protocols.
- Maintained equipment in good working order by checking fluid levels and greasing and fueling machines.
- Cleaned up work areas and removed debris after extraction activities.
- Used hand tools to unload materials, devices and machine parts.
- Prepared daily reports detailing drilling activities, special circumstances and critical incidents affecting operations.
- Assisted lead driller with daily drilling operations and tasks.
- Drove moving equipment to transport materials and parts to excavation sites.
- Set up and adjusted equipment used to excavate geological materials.
Service Officer
Queensland Revenue Office
Southport, QLD
01.2023 - 07.2023
- Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
- Processed payments over phone
- Arranged for debt repayment or established repayment schedules based on customers' financial situations.
- Reviewed accounts to determine payment plan compliance.
- Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
- Documented repair processes and helped streamline procedures for future technical support actions.
Wholesale Warehouse Worker
Ringers western
Helensvale, QLD
10.2022 - 01.2023
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Staged and sorted multiple types of products for loading.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Examined packages and goods for damage and notified vendors of replacement needs.
Subject Matter Expert
Concentrix Australia – Services Australia
Robina, QLD
02.2022 - 09.2022
- Offered one-on-one support for team members and managers to drive continuous improvement.
- Identified key performance indicators and guided team members on refining procedures to improve outcomes.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Evaluated needs of departments and delegated tasks to optimize overall production.
Leader of Tomorrow
Sykes Australia - St george
Varsity Lakes, QLD
11.2020 - 02.2022
- Leaders of Tomorrow - Assisting and training new hires - Administration for back-end banking systems - Taking escalated complaints, calls and customer inquiries - One on one coaching of agents to drive skills and improve or meet KPI’s - Real time monitoring of a team of 100+ agents to make sure centre is working at efficiency to meet client standards - Assisting management with complex inquiries - System access requests and trouble shooting - Assisting to create and repair complex excel documents
- Collections department - Outbound calling customers looking to assist them with existing debt with STG, BOM and BSA - Creating and loading SOFP, PTP and LTA - Following leads provided and dialling
- Banking essentials - General assistance for customers with banking
- Reporting lost and stolen cards, organising replacements
- Assisting customers with internet banking - De-escalating situations and increasing customer satisfaction - Loading and satisfying customer complaint
- Matrix Department - Assisting customer with the migration from Mastercard to visa - Explaining the process behind migration, assisting customers to prepare for new cards
- Loading and satisfying customer complaints when possible - Scanning accounts to rectify any issues that may arise due to the migration.
Electrical Apprentice
Definitive electrical
01.2019 - 08.2019
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Worked in team-based environment to accomplish projects.
- Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.
- Installed new electrical components, fixtures and motors.
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
- Dug trenches and created holes to pull conduit and install supports.
Offsider and Loader
S.A.F.E logistics
Yatala, QLD
06.2016 - 01.2018
- Unloaded materials by hand or with equipment to help team meet work demands.
- Kept loading dock clear and free of debris, minimizing accidents and injuries.
- Packaged, crated and loaded items safely for transport.
- Operated forklift, pallet jack and other equipment to perform loading tasks.
- Loaded product on trailer using packing list to verify and account for parts.
Education
Bachelor of Commerce - Accounting and Finance
Griffith University
01.2020
Certificate II electrotechnology -
TAFE Queensland
01.2018
CPR Certificate
01.2018
Senior Certificate -
Calvary Christian College
01.2015
White card -
Blue Dog Training
HR-B Licence
Skills
- Mechanical Aptitude
- Power Tool Usage
- Detail Oriented
- Team Collaboration
- Machine Operation
- Quality Control
- Freight Management
- Logistics Coordination
- Project and Time Management
- Heavy Lifting
- Strong Work Ethic
- Flexible Schedule
- Maintenance & Repair
- Supervision & Leadership
References
PERSONAL REFERENCE
Jason Bray – Father M: 0412 664 153 E: Jason@brandons.com.au
PROFESSIONAL REFERENCES
Dean McArthur Senior Driller DDH1 M: 0497 093 891
Aimee Gleeson Sykes Team Leader M: 0431 076 204
Wayne Pilgram Queensland revenue office M: 0420 974 748
Timeline
Guard Rail Construction Worker
Roadtek
05.2025 - Current
Spreader operator
Stabilised pavements
08.2024 - 05.2025
Drillers Offsider
DDH1
07.2023 - 08.2024
Service Officer
Queensland Revenue Office
01.2023 - 07.2023
Wholesale Warehouse Worker
Ringers western
10.2022 - 01.2023
Subject Matter Expert
Concentrix Australia – Services Australia
02.2022 - 09.2022
Leader of Tomorrow
Sykes Australia - St george
11.2020 - 02.2022
Electrical Apprentice
Definitive electrical
01.2019 - 08.2019
Offsider and Loader
S.A.F.E logistics
06.2016 - 01.2018
Bachelor of Commerce - Accounting and Finance
Griffith University
Certificate II electrotechnology -
TAFE Queensland
CPR Certificate
Senior Certificate -
Calvary Christian College
White card -
Blue Dog Training
HR-B Licence