Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Jordan Brett

Melbourne,VIC

Summary

Currently a case manager wanting to transition back into the world of IT, ready for a change and actively hunting my dream side-job while pursuing a fulfilling career shift.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Case Manager

Zurich Australia
11.2023 - Current
  • Maintain accurate and up-to-date case records, documenting all interactions and interventions
  • Built and maintained relationships with a broader group and dedicated panel of clients.
  • Manage and maintain relationships with external advisers and other parties.
  • Effective use of Salesforce, Nitro PDF and Adobe systems

Swim Instructor

Paul Sadler Swimland Rowville
01.2020 - 11.2023
  • Teaching a class of children how to survive in the water
  • Followed a set lesson plan whilst making changes to suit the individual needs of the class
  • CPR Certified
  • Long hours of physical movement and exercise

Warehouse Storeman

EasyRest Pillows
06.2018 - 08.2019
  • Unloading 20 and 40 ft containers of stock
  • Sorting, sourcing and pick packing orders
  • Using forklift and other mechanical devices to move supply for delivery and pick packing
  • On call, often full-time hours




Skills

  • Problem-solving
  • Case management
  • Time management
  • Case documentation
  • Customer service
  • Child supervision
  • Creative thinking
  • Adaptability and dependability
  • Motivational leadership style

Certification

  • Certificate III in Information, Digital Media and Technology
  • Working with Children Check
  • First Aid Certified
  • CPR Certified

Timeline

Case Manager

Zurich Australia
11.2023 - Current

Swim Instructor

Paul Sadler Swimland Rowville
01.2020 - 11.2023

Warehouse Storeman

EasyRest Pillows
06.2018 - 08.2019
Jordan Brett