Jordan Burnett
Buninyong,Victoria
Summary
Experienced manager and team builder. A quick learner thriving in fast-paced environments with a strong passion for educational technology and a keen eye for detail. Diligent professional with extensive experience leading and managing technical teams, complex projects, and serving as a subject matter expert for a wide variety of areas at Deakin University. Successfully overseen and actively contributed to migrations of systems to the cloud, including Deakin's LMS, Brightspace by D2L. Developed innovative solutions that enhanced system performance and client satisfaction. Demonstrated expertise in problem-solving and strategic planning to ensure efficient project milestone achievement. I lead my teams by example, develop their weaknesses and utilise their strengths.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Senior Technical Lead
Deakin University
11.2017 - Current
- Provide technical expertise in systems, infrastructure, tools, modelling, interfaces, and architecture, delivering complex analysis, specifications, implementation, and maintenance of technical solutions.
- Lead a cross-functional team to deliver innovative, secure, and efficient learning environments and cloud-based infrastructure, driving digital teaching innovation and scalability across departments and Deakin University.
- Manage the day to day maintenance and support, development and delivery for learning platforms, managing configuration, testing, upgrades, and support, and overseeing IT technical services through the full project lifecycle to ensure quality and accuracy of designs, builds, and implementations of Deakin's Learning Systems.
- Streamline development processes, reducing turnaround times, improving quality standards and security, and resolving technical issues collaboratively with stakeholders through structured requirements definition and investigation.
- Mentored and managed a team of five, fostering best practices, issue resolution and collaborative problem-solving, and professional development.
eLearning Media Developer
Epworth HealthCare
11.2014 - 11.2017
- Led the design, implementation, migration and ongoing development of a new e-learning system for Epworth, delivering standout learning experiences through effective technical and interpersonal collaboration with educational designers and clinical teams.
- Developed engaging, mobile-compatible e-learning content integrated with the LMS via SCORM and Tin-Can APIs, using tools such as Articulate Storyline, and built mobile and web apps for iOS and Android.
- Designed and implemented a responsive design framework using HTML5, CSS, and JavaScript to ensure compatibility across platforms, screen sizes, and devices, while meeting legislated accessibility standards.
- Configured, enhanced, and maintained intuitive, highly usable e-learning system interfaces and portals, producing efficient and adaptable content production workflows and rapid prototypes in workshop settings to accelerate development.
- Elevated Epworth's profile as an e-learning leader through active contributions to professional and research forums.
Learning Environments Designer
Deakin University
01.2014 - 11.2014
- Explored and developed best practices for existing and emerging learning environments in partnership with the Manager, Learning Environments and key stakeholders, advocating for user needs where development impacted others.
- Analysed and documented user needs, business requirements and associated processes to support cloud and located teaching, and designed innovative support systems for cloud learning environments and Faculty-specific solutions.
- Provided high-level application design, concept development, scoping, analysis, and documentation of administrative, functional and service requirements, delivering clear specifications to technical developers and service providers.
- Supported Deakin Learning Futures teams by identifying needs and delivering technical solutions to meet teaching and learning objectives, ensuring quality and compliance standards through active communication with Faculty and DLF stakeholders.
- Served as Technical Lead on Higher Duties (Jan 2014 – Nov 2014), providing leadership on interactive media and DLF projects and driving continuous improvement initiatives.
Acting Learning Environments Manager
Deakin University
09.2013 - 01.2014
- Planned and managed team resources to deliver high-quality, timely technical services and learning environments, aligned with client requirements.
- Directed the design, documentation, testing and implementation of existing and emerging learning environments, ensuring robust maintenance and upgrades for cloud and on-premise platforms.
- Led Learning Environments projects, applying professional project management practices and standards to achieve successful outcomes.
- Provided operational, strategic and practical advice across all Learning Environments functions to support continuous improvement and innovation.
- Collaborated with Directors, Managers and Learning Resources staff to monitor emerging technologies, streamline processes and strengthen quality controls.
System and Support Coordinator
Deakin University
09.2011 - 07.2012
- Forward planning, management and operation of Deakin Studies Online (DSO), the University's learning management system and associated suite of online learning applications.
- Content development services to support course and unit development and general University Communications.
- Implement major learning and web systems software development initiatives.
- Provide high-level systems and process analysis and guidance, and deliver coaching, and functional training as required to academics, administrators and project teams.
- Document user needs and business requirements, and review associated processes to support online learning, and learning content management and repository systems.
Educational Developer
Deakin University
02.2011 - 09.2011
Educational Development Technical Officer
Deakin University
08.2010 - 02.2011
Faculty IT Support Officer
Deakin University
03.2010 - 07.2010
Consultant / Web Development / Graphic Design / IT Support
Sole operator
01.2008 - 01.2010
Product Designer / Client Liaison
Scholpp Product Design
01.1998 - 01.2007
Skills
- Strong analytical and problem-solving skills and the ability to develop innovative solutions
- Proven experience migrating legacy systems and applications to cloud platforms (eg D2L, H5P, Kaltura and Panopto)
- Quick to understand, evaluate and utilize new technologies, systems and tools
- Proven reliability in meeting deadlines and commitments to produce effective and timely outputs of high quality
- Strong development background in both front-end and back-end technologies: JavaScript/TypeScript, PHP, RESTful APIs, SQL, NoSQL
- Attention to detail and a commitment to quality, security and performance in cloud system design and implementation
- Demonstrated ability to work under pressure, utilizing prioritization and time management skills both independently and cooperatively
- Demonstrated ability to build, lead and mentor high-performing engineering teams, fostering growth and collaboration
- Completely trustworthy with any type of confidential information
- High-level interpersonal skills, together with the ability to communicate effectively with a wide range of individuals and groups
- Mentorship for team growth
Accomplishments
- (2024) Panopto Implementation and migration replacing Mediasite and Kaltura
- (2024) Developed an App to convert all embedded Kaltura videos and links in the LMS (CloudDeakin) to Panopto. In a coordinated effort with Faculty teams we successfully modified 218,646 videos in 28,871 Unit Sites.
- (2021) Developed Deakin's Rubric Builder
- (2020) D2L Cloud Migration
Certification
- Certified Scrum Master (2014)
- ITIL Foundations (2014)
- Vice-Chancellor's Award (2021, 2023)
Languages
German
Native or Bilingual
Timeline
Senior Technical Lead
Deakin University
11.2017 - Current
eLearning Media Developer
Epworth HealthCare
11.2014 - 11.2017
Learning Environments Designer
Deakin University
01.2014 - 11.2014
Acting Learning Environments Manager
Deakin University
09.2013 - 01.2014
System and Support Coordinator
Deakin University
09.2011 - 07.2012
Educational Developer
Deakin University
02.2011 - 09.2011
Educational Development Technical Officer
Deakin University
08.2010 - 02.2011
Faculty IT Support Officer
Deakin University
03.2010 - 07.2010
Consultant / Web Development / Graphic Design / IT Support
Sole operator
01.2008 - 01.2010
Product Designer / Client Liaison
Scholpp Product Design
01.1998 - 01.2007
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