Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Campbell

Penrith,NSW

Summary

Dedicated Senior Travel Consultant with expertise in client relations and travel planning. Proven ability to enhance customer experiences and streamline travel arrangements.

Overview

12
12
years of professional experience

Work History

Senior Travel Consultant

Flight Centre Travel Group
Penrith, NSW
12.2021 - Current
  • Coordinated tailored travel arrangements for clients, aligning with diverse destinations and preferences to enhance their travel experience.
  • Researched and recommended suitable travel packages based on client needs and budgets.
  • Assisted clients with visa applications, insurance, and other travel documentation requirements.
  • Managed client communications, promptly addressing inquiries via phone and email to ensure satisfaction and timely responses.
  • Cultivated strong relationships with suppliers, securing high-quality services and exclusive offerings for clients.
  • Trained junior consultants on booking systems and customer service best practices.

Footwear Department Manager

Rebel Sports
Penrith, NSW
08.2014 - 12.2021
  • Coordinated promotions and displays to increase product visibility and drive sales.
  • Managed footwear inventory and organized stock to maximize customer engagement.
  • Trained and mentored team members in customer service techniques, improving customer satisfaction.
  • Assisted customers in selecting footwear based on their needs and preferences.
  • Oversaw daily operations, ensuring compliance with store policies.

Education

Certificate IV - Business

Flight Centre Travel Academy
North Sydney
02-2026

Rising Stars Club - 3IC Training

Flight Centre Travel Academy
North Sydney
03-2024

Certificate III - Travel and Tourism

TAFE NSW
NSW
08-2021

High School Diploma -

St Dominic's College
Kingswood, NSW
11-2012

Skills

  • Expert itinerary planning
  • Trip coordination
  • Travel research
  • Travel industry trends
  • Sales techniques
  • Client relations
  • Customer service
  • Administrative tasks
  • Destination knowledge
  • Geography
  • Team collaboration
  • Training and mentoring
  • Communication skills

Timeline

Senior Travel Consultant

Flight Centre Travel Group
12.2021 - Current

Footwear Department Manager

Rebel Sports
08.2014 - 12.2021

Certificate IV - Business

Flight Centre Travel Academy

Rising Stars Club - 3IC Training

Flight Centre Travel Academy

Certificate III - Travel and Tourism

TAFE NSW

High School Diploma -

St Dominic's College
Jordan Campbell