Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
JORDAN CUMMINGS

JORDAN CUMMINGS

West Wallsend,NSW

Summary

I would describe myself as an enthusiastic and self-motivated Mum of 4, it had been awhile since i had been in the workforce before I went back to work in administration.


I have completed my TC & IMP tickets and am looking for work within the traffic control field.



However working with the elderly and the disabled is something that is a major interest and passion of mine and something i have been looking into for quite a long time. My goal is to be a Palliative Care Nurse and support patients and families the same way myself and family were supported when my pop was terminal with cancer in 2006.


I believe i am highly competent in working as part of a team as well as independently, I do quite well with multitasking and can effectively communicate well with others.

Overview

17
17
years of professional experience

Work History

Commercial Cleaner

Niks Cleaning
03.2024 - Current
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Improved building cleanliness with continuous sanitizing of high-touch areas.
  • Developed and maintained cleaning schedules to clean designated areas and manage shifts.
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.

Administrative Manager

Toronto Mowers
07.2023 - Current
  • Coordinated with managers and departments to interview new personnel and recognize excellent performance.
  • Oversaw the maintenance of office equipment, supplies, and facilities.
  • Established work procedures or schedules to organize daily work of administrative staff.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.

Mum & Home Duties

Home
07.2017 - 07.2023
  • Since 2017 and falling pregnant with my youngest daughter i have been a stay at home mum as well as studying.

Bar & Gaming Operator

Sea Breeze Hotel
02.2016 - 04.2017
  • Provided bar patrons with optimal customer service
  • Monitored bar inventory and made notes for needed supplies when necessary
  • Served as a hospitable and fast-working bartender in a fast-paced environment
  • Served as a friendly, hardworking, and punctual employee
  • Received constructive criticism well and turned it into an opportunity to grow and improve
  • Worked in collaboration with other team members to achieve success.

Call Centre Operator

Sykes Australia
05.2014 - 03.2015
  • Maintained call center database by collecting and recording information
  • Continually worked to enhance call center's reputation by providing quality and timely service
  • Used effective listening skills to document phone call details
  • Monitored daily reminder call logs.The Broadway

Office Manager

Tuff Tune Performance
07.2012 - 10.2014
  • Communicated with client to receive and understand call reasoning
  • Managed the office database, mail, payroll distribution, and the physical setting of the front office
  • Managed office space and office equipment
  • Managed telephone and email communication systems and maintained office supplies ordering office supplies with accuracy
  • Handled office correspondence and incoming and outgoing mail
  • Maintained work logs for office employees.

Bar & Bistro Assistant

Bellevue Hotel
12.2006 - 03.2009
  • Addressed any customer concerns or wishes appropriately
  • Brought forth an energetic attitude and positive spirit
  • Continually adapted and exceled in a fast-paced environment
  • Brought forth a growing passion for food and hospitality
  • Taking orders
  • Cash Handling

Education

TC & IMP -

License4Work
Cardiff

Certificate IV in Ageing Support (9units Completed), ARC Training -

TAFE NSW

Certificate II in Hospitality -

TAFE NSW

Certificate II & III in Business Administration -

TAFE NSW

Responsible Service of Alcohol Responsible Conduct of Gambling -

to -

Harristown State High School
08.2008

Year 9 -

Lake Macquarie High School
11.2006

Skills

  • Communication
  • TC & IMP qualified
  • Communication Skills
  • Fast Learner
  • Ability to Multitask
  • Initiative and Problem-solving Abilities
  • Critical thinking and problem solving
  • Office Supervision
  • Organization and Multitasking
  • Customer Service Management
  • Recordkeeping and Reporting
  • Scheduling and Calendar Management
  • Travel Arrangements
  • Quality Standards
  • Staff Management
  • Team Collaboration
  • Business Administration
  • Relationship Building
  • Critical Thinking
  • Scheduling
  • Travel Coordination
  • Office Administration
  • Administrative Support

Additional Information

  • Date of birth 29-11-1991
  • Australia Driving license Class C - No Conditions
  • Ability to Work in a Team
  • Customer Service
  • Ability to Work Under Pressure
  • I have my own reliable car

Timeline

Commercial Cleaner

Niks Cleaning
03.2024 - Current

Administrative Manager

Toronto Mowers
07.2023 - Current

Mum & Home Duties

Home
07.2017 - 07.2023

Bar & Gaming Operator

Sea Breeze Hotel
02.2016 - 04.2017

Call Centre Operator

Sykes Australia
05.2014 - 03.2015

Office Manager

Tuff Tune Performance
07.2012 - 10.2014

Bar & Bistro Assistant

Bellevue Hotel
12.2006 - 03.2009

TC & IMP -

License4Work

Certificate IV in Ageing Support (9units Completed), ARC Training -

TAFE NSW

Certificate II in Hospitality -

TAFE NSW

Certificate II & III in Business Administration -

TAFE NSW

Responsible Service of Alcohol Responsible Conduct of Gambling -

to -

Harristown State High School

Year 9 -

Lake Macquarie High School

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JORDAN CUMMINGS