Summary
Overview
Work History
Skills
Awards
Timeline
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Jordan Dahl

Nelly Bay

Summary

Dynamic and award winning brewer professional with experience in managing all aspects of brewing operations to deliver exceptional craft beers. Adept at leading collaborative teams and fostering culture of excellence, while maintaining high standards of quality and consistency. Recognized for adaptability and reliability in dynamic environments, with strong skills in recipe development, quality assurance, and production management.

Overview

8
8
years of professional experience

Work History

Head Brewer

Maggie Island Brewery
05.2021 - 04.2025
  • Collaborated with taproom management to curate an engaging guest experience that showcased the brewery''s product offerings.
  • Participated in community events and beer festivals to increase brand visibility and build strong relationships with customers.
  • Led staff training programs on safety protocols and standard operating procedures, promoting a safe working environment within the brewery.
  • Collaborated with sales and marketing teams to promote new products and drive business growth.
  • Maintained compliance with industry regulations by consistently updating knowledge on local, state, and federal requirements for breweries.
  • Achieved consistent flavor profiles across multiple batches by diligently monitoring key brewing parameters such as temperature, pH levels, and gravity measurements.
  • Conducted regular quality control testing to ensure adherence to established standards for taste, appearance, aroma, and consistency.
  • Increased production efficiency through the optimization of brewing schedules and equipment maintenance routines.
  • Managed inventory effectively, ensuring ample supply of raw materials and minimizing waste.
  • Mentored assistant brewers, fostering a culture of teamwork and professional development within the brewery.
  • Supported marketing, customers service, and delivery processes with subject matter expertise.

Venue Manager

Maggie Island Brewery
05.2021 - 01.2024
  • Enhanced customer satisfaction with excellent communication, problem-solving skills, and timely resolution of issues.
  • Managed staff scheduling, hiring, and training to ensure a high level of service quality at all times.
  • Evaluated customer feedback on a regular basis to identify areas for improvement within venue operations and implemented necessary changes accordingly.
  • Supervised events from start to finish using effective crowd control methods.
  • Implemented inventory control measures for venue supplies and equipment to reduce waste and improve cost management.
  • Maintained updated knowledge of industry trends, competitor offerings, and market demands to inform strategic decisions about future event offerings at the venue.
  • Increased repeat business by consistently providing exceptional customer service to clients throughout the planning process, event execution, and post-event followup.
  • Optimized space utilization within the venue by designing flexible floor plans that could accommodate various types of events ranging from intimate gatherings to large-scale functions.
  • Established positive working relationships with local authorities such as police departments and licensing boards to ensure compliance with regulatory requirements.
  • Assisted with public relations by participating in community events, which helped to draw in new business and patrons.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

Brewer

Townsville Brewing Co.
02.2017 - 04.2021
  • Maintained accurate records of brewing activities, enabling data-driven decision making for process improvements.
  • Collaborated with team members for smooth operations, resulting in reduced downtime and improved workflow.
  • Contributed to increased production efficiency by optimizing equipment setup and maintenance procedures.
  • Worked closely with quality control teams for ensuring consistency across multiple batches of brews produced.

Skills

  • Recipe development
  • Industry networking
  • Product consistency
  • Beer production management
  • Relationship building
  • Personnel management
  • Staff training/development
  • Effective leader

Awards

2025 Australian International Beer Awards

  • Silver Medal - Party on Pilsner
  • Bronze Medal - Maggies Mid
  • Bronze Medal - Dad Bod Low Carb Lager
  • Bronze Medal - Dank 83 IPA


2024 Australian Independent Beer Awards

  • Bronze Medal - Holiday XPA
  • Bronze Medal - Maggies Mid

Timeline

Head Brewer

Maggie Island Brewery
05.2021 - 04.2025

Venue Manager

Maggie Island Brewery
05.2021 - 01.2024

Brewer

Townsville Brewing Co.
02.2017 - 04.2021

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Jordan Dahl