- Crafting and DIY Projects
- Baking
- I like working with my hands and fixing things
- Camping
- Outdoor adventures
Jordan DRENNEN
Rockhampton
Summary
I'm a reliable and hardworking person who takes pride in doing things right and always giving my best. I’m someone who can be counted on to show up, get the job done, and pitch in wherever needed. With experience in both office and customer-facing roles, I’m adaptable and eager to take on new challenges. I'm always looking for ways to grow and contribute to a positive, productive team while maintaining high standards of care.
Overview
8
8
years of professional experience
Work History
Dental Assistant
Gracemere Dental
04.2022 - Current
- Proficient in sterilizing dental instruments, maintaining a clean and safe environment in accordance with health & safety guidelines. Ensure that all equipment is properly sanitized to prevent cross-contamination
- Provide compassionate care to patients before, during, and after procedures, ensuring they are comfortable and informed throughout the process. Assist with anxiety management and create a calm, welcoming environment
- With 3 years of chairside experience, I assist the dentist during procedures by preparing and handing over instruments, suctioning, I proactively anticipate the dentist's needs throughout the procedure, contributing to a seamless and efficient workflow
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Beauty Therapist
Flawless Beauty
11.2019 - 03.2022
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Participated in ongoing training and education opportunities.
- Managed appointment scheduling efficiently.
Sales Assistant
Petstock
02.2017 - 09.2019
- Excellent communication skills to clearly convey information and listen actively to customers, ensuring their needs are understood and addressed effectively.
- Positive Attitude, maintaining a friendly, approachable attitude in every interaction, creating a welcoming environment for customers.
- Experienced in accurately processing a variety of customer transactions, including payments, refunds, and exchanges. Skilled at using point-of-sale (POS) systems and ensuring all transactions are completed efficiently and securely, while maintaining attention to detail to avoid errors. Proficient in handling cash, credit/debit card payments, and digital transactions, ensuring that all financial procedures comply with company policies and customer confidentiality.
Education
Beauty Therapy
Central Queensland University
Rockhampton, QLD01-2018
Rockhampton State High
01-2017
Skills
- Reliable & Dependable
- Strong work ethic; I want to work & try my best
- Customer service
- Problem solving & adaptability
- Sterilization & disinfection Techniques
- Positive attitude & a team player
- Attention to detail
- First aid training
Interests
Timeline
Dental Assistant
Gracemere Dental
04.2022 - Current
Beauty Therapist
Flawless Beauty
11.2019 - 03.2022
Sales Assistant
Petstock
02.2017 - 09.2019
Beauty Therapy
Central Queensland University
Rockhampton State High
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