Jordan Drescher
Melbourne,victoria
Summary
Im a professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals
Overview
5
5
years of professional experience
Work History
Out of Hours School Care Worker
DS Sports
04.2025 - Current
- Provided essential support for students with special needs, fostering inclusion within the school community.
- Supported students'' emotional well-being by providing a compassionate and empathetic presence during challenging situations.
- Assisted in maintaining an organized and clean environment for optimal learning and play experiences.
Mechanical Apprentice (HVAC)
TVH
02.2024 - 12.2024
- I have provided and dedicated myself fulltime as an apprentice, through this i have learned a great deal of social skills on how to communicate with fellow staff members and clients and how to build a connection with them.
Sales Assistant
01.2021 - 01.2024
- I have worked as a Sales Assistant along side my schooling across the last few years learning many customer service skills and teamwork skills.
Coaching
01.2020 - 01.2022
- I have much experience in Coaching across several settings; I have assisted in coaching student athletes in track and field events for school sports whilst in my senior years of college. Externally through my athletics club i have also provided assistance in training younger athletes.
Education
Bachelor of Business -
Deakin University
Melbourne, VIC11-2027
Certificate III -
Box Hill Institute of TAFE
Melbourne, VIC01.2022
High School Diploma -
Vermont Secondary College
12-2023
Skills
- Effective problem-solving under pressure
- Effective time management
- Conflict resolution
- Flexible learner
- Collaborative teamwork
- Customer service
Accomplishments
- Offer of a Bachelor of health sciences at Deakin University.
- Offered an apprenticeship due to adequate work skills displayed.
- First aid, CPR and LVR trained.
- Sporting state championships for athletics.
Timeline
Out of Hours School Care Worker
DS Sports
04.2025 - Current
Mechanical Apprentice (HVAC)
TVH
02.2024 - 12.2024
Sales Assistant
01.2021 - 01.2024
Coaching
01.2020 - 01.2022
Bachelor of Business -
Deakin University
Certificate III -
Box Hill Institute of TAFE
High School Diploma -
Vermont Secondary College
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