Jordan Duff
Sydney,NSW
Summary
I'm an enthusiastic worker with years of customer service experience and a keen interest in consumer technology. I've been awarded multiple leadership roles and performed to a state level in rowing where teamwork and dedication are crucial. I enjoy a challenge and use what I learn from new experiences to better myself.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Front of House Manager
Odyssey On The Strand
Townsville , QLD
2013.02 - 2017.12
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve the quality of service.
- Demonstrated leadership by following proper procedures
- Managed staff to ensure all procedures were followed correctly and provided training to new staff members
- Addressed customer complaints/ feedback to ensure all issues were addressed and resolved
- Adhered to safe work practices, food safety regulations and corporate guidelines.
University Work Placement
University Of Sydney
Sydney , NSW
07.2020 - 11.2020
- Worked in a sports clinic as part of multiple research studies with the aim of using exercise to improve the quality of life for subjects with chronic diseases
- Developed exercise programs and instructional videos
- Instructed group exercise classes both in person and on Zoom (Due to Covid restrictions). Duties included keeping participants motivated, instructing correct technique and modifying the program to accommodate injuries
- Contacted Subjects weekly to update their status reports
School Work Placement
Digital Matrix Computers
Townsville , QLD
2015.07 - 2015.07
- Served Customers and provided them with hardware recommendations for their budget
- Built custom order desktop computers
- Repaired faulty Laptops, Dead Hard Drives, overheating issues etc.
Education
High School Diploma -
The Cathedral School Of St. Anne & St. James
Mundingburra, QLD 2011.02 - 2016.11
Bachelor of Science - Exercise And Sports Science
University Of Sydney
Sydney, NSW 2017.02 - Current
Skills
Operating Point Of Sales Systems
Accomplishments
- Received A University Blue For Excellence In Sport
- Represented NSW in the Mens Youth Eight and was invited to selection trials for the U21 Australian Team
- Achieved school leader, Prefect and House leader positions in school
Timeline
University Work Placement
University Of Sydney
07.2020 - 11.2020
Bachelor of Science - Exercise And Sports Science
University Of Sydney
2017.02 - Current
School Work Placement
Digital Matrix Computers
2015.07 - 2015.07
Assistant Front of House Manager
Odyssey On The Strand
2013.02 - 2017.12
High School Diploma -
The Cathedral School Of St. Anne & St. James
2011.02 - 2016.11