Jordan Forrest

• Coordinated closely with sales teams to ensure seamless handover of new accounts for servicing.
• Implemented process improvements to enhance overall client services team performance and productivity.
• Enhanced customer satisfaction by resolving complex account issues and providing exceptional service.
• Provided ongoing support to clients throughout the lifecycle of their relationship with the company, ensuring long-term satisfaction and retention.
• Resolved escalated customer issues promptly, fostering trust and demonstrating commitment to outstanding service.

Provided data collection in an efficient and streamline manner