Jordan Forrest
SIPPY DOWNS,QLD
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Client Services Officer
Oncore Services
12.2018 - 08.2024
- Coordinated closely with sales teams to ensure seamless handover of new accounts for servicing.
- Implemented process improvements to enhance overall client services team performance and productivity.
- Enhanced customer satisfaction by resolving complex account issues and providing exceptional service.
- Provided ongoing support to clients throughout the lifecycle of their relationship with the company, ensuring long-term satisfaction and retention.
- Resolved escalated customer issues promptly, fostering trust and demonstrating commitment to outstanding service.
Database Administrator
Century 21 on Duporth
06.2018 - 12.2018
Provided data collection in an efficient and streamline manner
Education
Certificate III - Health And Fitness
Australian Institute of Personal Trainers
Maroochydore, QLD04.2023
Certificate III - Business
Look Now Training
Maroochydore, QLD12.2019
Skills
- Client Relationship Building
- Financial Acumen
- Time management skills
- Clear communication skills
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Problem-solving abilities
Hobbies
- Boxing
- Soccer
Timeline
Client Services Officer
Oncore Services
12.2018 - 08.2024
Database Administrator
Century 21 on Duporth
06.2018 - 12.2018
Certificate III - Health And Fitness
Australian Institute of Personal Trainers
Certificate III - Business
Look Now Training
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