Hi, I’m
Jordan Hartwell - Wood
Geelong,Vic
Summary
I am a reliable and hardworking person with a practical hands-on approach. Always perseveres to achieve the best result, with a positive attitude to learning new skills. I have an Energetic and highly motivated personality with a high standard of customer service skills and communication. I am a reliable and responsible employee, with a strong work ethic. I am experienced and confident within the Retail Industry, always willing to learn new skills. Thriving to be a part of the Automotive industry.
Overview
12
years of professional experience
Work History
Supercheap Auto Earlville
Retail-Sales & Customer Service Consultant
01.2014 - 01.2016
Job overview
- Customer support & service, allocate, stock & price items on shelves, heavy lifting – manual & use of commercial trollies, phone answering & assisting with customer queries, product & store promotions, visual merchandising, stock take, specialized orders, processing payments & refunds – cash, eftpos, till operating, store closes - supervised, supply and fit items to customers cars, advise on the best products for a specific purpose, restock of merchandise, security checks & loss prevention, cleaning, helping team members
Geelong Citrus Packers
Fruit Packer
07.2021 - 05.2022
Job overview
- Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
- Checked food goods for quality to remove unwanted items and pack fresh goods.
- Wrapped and packed perishable food in boxes based on quality and quantity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Set up, started and shut down production line equipment to resolve issues and at beginning or end of work shift.
- Loaded and unloaded pallets of food to receive and ship deliveries.
- Moved loads of up to Number pounds using forklifts and other lift equipment.
- Communicated with supervisors regarding any issues with packaging process.
- Recorded product, packaging and order information on specified forms.
- Loaded and unloaded items from production line.
- Loaded items onto conveyor belts and pallets.
Kgm Excavations
Machine Operator
03.2020 - 02.2021
Job overview
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
Peters Ice Cream
Forklift Operator
02.2018 - 10.2019
Job overview
- Unloaded and stacked materials by raising and lowering lifting devices.
- Transported goods between warehouse locations according to shipment and storage needs.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Maneuvered forklift safely in congested and confined areas using Skill and Technique.
- Assisted with breaking down loads and stocking assigned sections.
- Kept refrigerated coolers, store shelves and other displays fully stocked and conditioned according to tag allocation or department standards.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Assisted in receiving, stocking and distribution of merchandise.
- Helped train new employees in safe practices and warehouse procedures.
- Operated equipment while observing standard safety procedures.
- Maintained clean, orderly work environment free of hazards.
- Managed warehouse operations and verified proper shipment procedures.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Attic & Gilligans Backpacker
Glass Attendant
01.2015 - 05.2017
Job overview
- Full tray handling, sorting, stacking & unstacking commercial dishwashers, replenishing bars with glassware, alcoholic & non-alcoholic beverages, recording of stock for replenishment, customer service, public relations with a diverse multicultural background, assist the public with a variety of queries & concerns, address difficult situations that may escalate, cleaning of bar areas, outdoor areas and where required, adhere to WH&S policies, collect empty glasses
K9 Health & Grooming
Customer Service & Grooming Assistant
01.2010 - 01.2013
Job overview
- Phone answering, appointment bookings, customer service, handling of animals, assemble & disassemble equipment, hydro baths, drying, cleaning, payment collection
McDonalds
Kitchen Hand
01.2014
Job overview
- Team work, prep & cooking of McDonalds meals, food safety and hygiene, domestic cleaning duties, follow systematic routine, accept, manage and fill stock, answering phones
Education
Geelong HighGeelong, VIC
Year11
Skills
- Performance Tracking
- Brand representation
- Sales Pipeline Management
- Upselling and Cross Selling
Achievementsqualifications
- Certificate I in Automotive
- Team Member of the Month [November & December] 2014
- Chemical Training 2015
Employmentskills
- Excellent customer service
- Good communication skills
- Ability to handle customer complaints and queries
- Stock Management
- Able to work well under pressure in a busy environment
- Ability to work as a team member and use own initiative when needed
- Prioritize tasks
- Quick thinker, quick learner
- Adheres to WH&S procedures
- Available to work any shift at short notice
- Gives 100% to any position given
- Operate cash registers and Pos systems
References
- Eddie Richardson, Manager, Supercheap Auto, 4033 0600
- Brad Carpenter, Manager, McDonalds, 4045 3099
- Stuart Kitto, Contractor, Home Maintenance, 0402 622 360
Timeline
Fruit Packer
Geelong Citrus Packers
07.2021 - 05.2022
Machine Operator
Kgm Excavations
03.2020 - 02.2021
Forklift Operator
Peters Ice Cream
02.2018 - 10.2019
Glass Attendant
Attic & Gilligans Backpacker
01.2015 - 05.2017
Retail-Sales & Customer Service Consultant
Supercheap Auto Earlville
01.2014 - 01.2016
Kitchen Hand
McDonalds
01.2014
Customer Service & Grooming Assistant
K9 Health & Grooming
01.2010 - 01.2013
Geelong High
Year11
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