MICHELLE KIERNAN
DARWIN,NT
Summary
I am currently on a Working Holiday Visa (Subclass 417). I would describe myself as self-motivated and extremely organised with outstanding people skills and customer service. I am reliable and understand the importance of completing tasks in a timely fashion. I can work independently as well as part of a wider team effectively. On top of that I can be flexible with my working hours and go the extra mile to get tasks finished to the highest possible standards. I would describe myself as an outgoing, fun individual who can adapt to new surroundings. I love meeting new people and learning from the people around me.
Overview
10
10
years of professional experience
Work History
Housekeeping Supervisor
The Cavenagh Hotel
03.2021 - Current
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Placed orders for housekeeping supplies and guest toiletries.
- Increased employee performance through effective supervision and training.
Receptionist
The Cavenagh Hotel
03.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
Traffic Control Supervisor
Masters
08.2020 - 03.2021
- Oversee operations related to road and highway construction projects
- Responsible for traffic control devices to divert pedestrians and drivers, monitor the repair of roads, and supervise teams as they install equipment
- Maintaining work zone safety from start to finish
- Unloading trucks, communicating issues to the foreman or supervisor, and ensuring your teams follow all safety protocols
- Maintain the job site to rid it of potential hazards.
Bakery assistant
Dunnes Stores
08.2018 - 10.2019
- Take customers’ orders face to face and over the phone
- Bake all goods daily and throughout the day in a busy bakery
- Maintain stocks and packing away stock pallets, checking expiration dates, and keeping the working area clean and organized
- Slicing, bagging breads and packaging fresh goods
- Complied by strict HACCP guidelines
Clarehall/Sandwich Hand/Cashier
Spar
06.2016 - 07.2017
- Assist and advise customers in choosing goods and services, process payments
- Responsible for performing all duties and job functions of an experienced Sandwich hand including following strict HACCP guidelines - Maintain a high level of customer service.
Design room assistant
Styletex Ltd
10.2014 - 06.2016
- Organising and preparing fabrics for designer meetings
- Assisting all designers and buyers
- Researching new season trends and putting together reference boards
- Tagging and photographing garments before sending to the UK
- Working with a team of people and on my own
- Helping the director with different jobs each day.
Education
Bachelor of Arts - Animation And Special Effects
Coláiste Dhúlaigh
Coolock09.2018
High School Diploma -
Mercy College
Dublin, Ireland06.2014
Skills
- SKILLS & ABILITIES
- Motivated
- Team player
- Creative thinker
- Outgoing
- Punctual
- Customer Services
- Computer Skills
Additional Information
- ACHIEVEMENTS - , Awarded Technical Achievement Award in BA (Honours) Animation in conjunction with the University of Wolverhampton 2017-2018. - Employee of the month Spar - October 2016 & January 2017.
Timeline
Housekeeping Supervisor
The Cavenagh Hotel
03.2021 - Current
Receptionist
The Cavenagh Hotel
03.2021 - Current
Traffic Control Supervisor
Masters
08.2020 - 03.2021
Bakery assistant
Dunnes Stores
08.2018 - 10.2019
Clarehall/Sandwich Hand/Cashier
Spar
06.2016 - 07.2017
Design room assistant
Styletex Ltd
10.2014 - 06.2016
Bachelor of Arts - Animation And Special Effects
Coláiste Dhúlaigh
High School Diploma -
Mercy College
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