Jordan Hill
Frankston,VIC
Summary
With extensive experience in data analysis, pattern recognition, and trend identification across individual and systemic platforms, I offer a wealth of education that enriches my unique perspective. A diligent and detail-oriented professional, I excel in efficient communication and time management. My expertise lies in utilizing strong analytical abilities to discover valuable insights and make informed decisions.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Physiochoice Pty Ltd
10.2023 - Current
- Ensured accurate record-keeping of 8 individual practices with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, in accordance with patient documentation regulations.
- Assisted in training new employees, and coordinating orientation schedules to ensure a smooth integration into the team.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records. Reduced number of overdue accounts by 80% in one week.
Personal Care Assistant
BlueCross
01.2020 - 03.2022
- Performing, as part of a diverse team, to deliver high-quality care and treatment in a timely, safe, and efficient manner.
- Adhering to relevant operational policies and documentation independently.
- Taking initiative to improve patient outcomes by understanding their higher value needs such as connection and belonging.
- Coordinating care of approximately 80 residents with a supportive team.
- Building rapport with residents to de-escalate high-risk situations without restraints.
- Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
Receptionist
Gippsland Physiotherapy Group
10.2016 - 03.2019
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Managed multiple tasks and met time-sensitive deadlines, handling approximately 250 clients and 100 incoming calls, emails and faxes per week.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Education
Post Graduate Certificate in Public Health -
La Trobe University
06.2024
Bachelor of Psychology -
Latrobe University
10.2023
Bachelor of Nursing -
Latrobe University
10.2023
Certificate IV in Health Care -
Australian Paramedical College
08.2021
Google Certificate in Data Analytics
06.2024
Skills
- Office Administration
- Data Entry
- Excel spreadsheets & functions
- KPI Tracking
- Data Visualization and Presentations
- SQL
- R & Python Programming
- Power BI & Tableau
- STATA & SPSS
Volunteer Experience
- State Emergency Services Volunteer, Broadmeadows, 2021-2023
- Scouts Victoria, Ivanhoe, 2022-2023
References
Available upon request
Timeline
Administrative Assistant
Physiochoice Pty Ltd
10.2023 - Current
Personal Care Assistant
BlueCross
01.2020 - 03.2022
Receptionist
Gippsland Physiotherapy Group
10.2016 - 03.2019
Post Graduate Certificate in Public Health -
La Trobe University
Bachelor of Psychology -
Latrobe University
Bachelor of Nursing -
Latrobe University
Certificate IV in Health Care -
Australian Paramedical College
Google Certificate in Data Analytics
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