JORDAN HUGHES
Burleigh Heads,Australia
Summary
Dependable employee with a strong desire to expand skills and contribute to company success. Skilled in effectively managing fast-paced environments by utilizing slow periods efficiently. Demonstrates commitment to maintaining organized, clean, and safe work areas with meticulous attention to important details. Proactive in taking on new tasks and possesses ability to quickly adapt to new policies or requirements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Leader
Taco Bell
10.2018 - Current
- Provided high-quality customer service in a fast-paced environment
- Trained staff in job roles, business policies and industry best practices
- Used administrative and operational expertise to help the team meet deadlines and long-term objectives
- Delegated tasks to encourage teamwork during shifts and comply with company standards
- Executed cash management duties with POS and shift reports
- Motivated employees to optimize team performance
- A strong focus of meeting weekly and monthly KPI's
- Enforced company policies and regulations with employees.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Tutor
08.2021 - 01.2022
- Tutored grade 3 - 11
- Subjects included physics, math methods/specialist (highest high school level) and English
- Personalized and modified lessons for students as needed
- Applied learning strategies to assist students with concepts
- Demonstrated a conducive, distraction-free environment to aid tutees in understanding content
Education
Bachelor of Science - Biomedical Science
University of Queensland
Brisbane, QLDSkills
- Leadership and teamwork
- Policy and procedure enforcement
- Fast Learner
- Customer Service and management
- Goal setting and tracking
- Hardworking and dedicated
- Time Management
- Communication Skills
- Innovative Thinking
Certification
- QLD Responsible Service of Alcohol (RSA)
- First Aid and CPR certified
Timeline
Tutor
08.2021 - 01.2022
Shift Leader
Taco Bell
10.2018 - Current
Bachelor of Science - Biomedical Science
University of Queensland